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Lexington Fun Time Pools Inc

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Reviews Lexington Fun Time Pools Inc

Lexington Fun Time Pools Inc Reviews (3)

When the customer hired TJB-INC, she was informed that it would be 6-weeks before we could get to her job Her small job would be a filler job for us in between our larger projects In the meantime, she was to hire a weeding contractor to prep the site for us Customer called and
said the site was prepped We told her our current job was taking a little longer than expected due to change orders and we would be out to her job in a couple of weeks TJB-INC closed the office over the long Columbus Day and took an additional day off Customer called times over the weekend and left messages each time getting more and more aggravated with each call Customer complained to her children who told her she was being ripped off and should contact the Revdex.com.TJB has finished the large project and is now going to service the smaller contract (like the complainant's) for the next weeks before we start our next large project. If the customer still wants the project completed, we will doing it in the next days If the customer wants to cancel, that is fine also, we will return her deposit if full If she changes her mind and wants us to proceed after canceling, we can not schedule it until next spring because we are completely booked for 2015.Let us know what the customer decides to do Ted J G***President & CEO

When we went to pull the order we found that one of the items was damaged and it was the last in stock We contacted the manufacturer to drop ship the order so the customer would not have to wait Because of the 4th of July holiday, the manufacturer & *** were closed from 6/-
7/ The order was shipped on 7/7/with an delivery date of 7/(tomorrow) by end of day See Tracking Below.7/09/- Saturday11:amIn transitOTTAWA, KS7/08/- Friday9:pmIn transitALBUQUERQUE, NM8:amDeparted FedEx locationBLOOMINGTON, CA5:amArrived at FedEx locationBLOOMINGTON, CA1:amLeft FedEx origin facilityANAHEIM, CA7/07/- Thursday10:pmArrived at FedEx locationANAHEIM, CA1:pmPicked upANAHEIM, CA10:amShipment information sent to FedEx7/09/- Saturday11:amIn transitOTTAWA, KS7/08/- Friday9:pmIn transitALBUQUERQUE, NM8:amDeparted FedEx locationBLOOMINGTON, CA5:amArrived at FedEx locationBLOOMINGTON, CA1:amLeft FedEx origin facilityANAHEIM, CA7/07/- Thursday10:pmArrived at FedEx locationANAHEIM, CA1:pmPicked upANAHEIM, CA10:amShipment information sent to FedEx

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me.
Sincerely,
[redacted];  The company needs yo review policy to allow customer to visit live with company, not an answering service. Extremely frustrating!!

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Address: 1915 West Front Street, Lexington, South Carolina, United States, 28677

Phone:

90323 0 0
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