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Lexington Park Ford Lincoln Inc.

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Reviews Lexington Park Ford Lincoln Inc.

Lexington Park Ford Lincoln Inc. Reviews (9)

Revdex.com:
I have reviewed the offer made by the business in reference to complaint ID *** and find that this resolution would be satisfactory to me. I will consider this complaint resolvedRegards,
*** ***

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

Horrible, horrible bankI got charged a crazy amount fees for things didn't even make senseI had money in my account, the computer system messed up and they didn't even call me when my account was over $in debtAfter threatening legal action they did refund me half of it and I closed my accountI have never had problems with any other bank and regret going there

February 17,
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*** *** ***
Revdex.com
RE: Case #***
Dear *** ***:
Thank you for the opportunity to review and respond to the above case numberTalmer Bank and Trust has worked with our servicing agent to address the concerns our customer has identified. We are pleased to report that we have worked together and have resolved his concerns
Attached is a copy of the correspondence that we have supplied to our customer. If you have any additional questions, please contact us Monday through Friday 8:a.mto 5:p.mtoll free at ***
Sincerely,
*** ** ***
Managing Director
Mortgage Servicing Oversight

Procedurally, as well as a matter of best practice we review all customer card transactions for possible irregularities and compliance with our terms and conditions
"> This includes a review of daily point of sale limits as well as spending irregularities to detect possible fraud which is used to protect our card holders. The fraud area is available and monitored 24/to assist customers with any or all fraud related questions and concerns. Questions regarding point of sale spending limits or other product information is handled by a separate Talmer Bank Department which is available Monday-Friday 7:AM to 7:PM EST Saturday 7:AM to 2:PM EST. Unfortunately, when this customer contacted the bank it was outside our operating hours. We are always striving to provide the best possible customer experience and regret we were unable to assist this customer to complete their transaction. We are reviewing our current operating practices to ensure we are able to provide solutions to our clients after hours

Revdex.com:
I have reviewed the offer made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  The business sent me a check for my expenses related to refiling my taxes, so I am all set. Thank you for your assistance!
Regards,
[redacted]

April 3, 2015

size=3> 
 
Ms. Debbie Rodgers
Revdex.com
 
 
Re:  Case # [redacted]
 
Dear Ms. Rodgers,
 
Thank you for the opportunity to review and respond to the above referenced case number.  We have worked with our servicing agent, [redacted] Mortgage, Inc. to address the concerns our customer has identified.
 
Talmer Bank and Trust has maintained a dedicated staff to oversee our servicing and act as a liaison for any problems or issues that may arise and have worked in conjunction with our servicing agent to address the concerns [redacted] has raised. 
 
Attached is a copy of the correspondence that we have supplied to our customer.  If you have any additional questions, please contact us Monday through Friday 8:00 am. to 5:00 pm. toll free at [redacted].
 
Sincerely,
 
 
 
[redacted]

To whom it may concern:This letter is in reference to the complaint filed at the Revdex.com which was assigned the ID # of [redacted], We have contacted the customer and have resolved his issues. He came by today at our dealership and has received a notarized letter acknowledging...

that he does not owe the money in question.If you have any questions as to this resolution, please don't hesitate to call.
Sincerely,

Review: I purchased a vehicle from this company and after signing a contract that stated this company would register and pay applicable taxes, I receive a call after my temporary tags and plates expired and I was required to rent a vehicle from a co-worker to get back and fourth to work and related destinations, stating they made a mistake and I owe another 1400.65 in taxes. When making the agreement the organization knew I wanted everything settled and out the door at a specific price. They screwed up and where trying to break the contract and pressure me into paying for there mistake. They attempted to withhold my certified mail from the DMV with my registration and plates, it was not until I had an aggressive argument with the rude manager that they just placed my plates on my car and left the mail in the vehicle. They opened my federal mail having the plates in it and where trying to withhold it. Acting as my friend they tried to pressure me into paying this money even though had I known the difference I wouldn't have purchased the car. Regardless, my family vacation was canceled simply because I did not know if I would able to have a vehicle. My mother canceled her plane ticket. On the day before my trip and on the day I picked up my truck they just gave me my federal property. Now they are calling me again harassing me for the money that is outside of our contract. I have had to retain a lawyer and also retain a lawyer on base incase they harass my work. All of this has caused extreme stress and financial lose to me all because they said in a contract they would cover and I quote from the contract Applicable taxes and licensing. Commits of legal coming after me, credit report coming after me and me being a man of my word all over there mistake and unprofessionalism. Also threats of not all taxes getting paid which was a lie. The extreme stress and cost to me has left me in a anxiety driven state and many of my plans for my vacation canceled or moved around over this companies trying to strong armDesired Settlement: 1. I request a letter from the company acknowledging I do not owe this money and in no way will this un agreed to debt be placed on my credit report. 2. Reimbursement for the week of expired tags having to drive a co-workers vehicle at a cost to me totaling $300.00. 3. If this goes any further I request payment for all legal fees from my attorney that I am meeting on the 4th of August in regards to this issue. 4. 1000 dollars paid to me for stress, anxiety, and damage but vacation.

Business

Response:

To whom it may concern:This letter is in reference to the complaint filed at the Revdex.com which was assigned the ID # of [redacted], We have contacted the customer and have resolved his issues. He came by today at our dealership and has received a notarized letter acknowledging that he does not owe the money in question.If you have any questions as to this resolution, please don't hesitate to call.Sincerely,

Consumer

Response:

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.

Regards,

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Description: Auto Dealers - New Cars

Address: 21575 Great Mills Road, Lexington Park, Maryland, United States, 20653

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