Lexington's Eyes, PLLC

Initial Business Response / [redacted] (1000, 5, 2016/02/01) */ On October 17, 2013, Mr [redacted] submitted an application for a Modified Whole Life policy with the CompanyThe policy was issued as applied for effective October 25, The Company was notified of Mr [redacted] passing on November 30, by the listed beneficiary on the policyThe Company mailed the claim packet to the beneficiary on this same date to the confirmed addressOn December 7, 2015, the beneficiary contacted the Company to confirm that the packet was mailedThe Company confirmed this informationThe Company was contacted again on December 14, by the beneficiary requesting the packet be sent via emailThe requested email was sent on that same dateThe Company received the claim information on December 22, 2015, and confirmed such with the beneficiary during her call on December 28, The claim has since been processed and released for payment as of January 27, Based on the foregoing, it appears that the life claim for MrSander's policy was processed in accordance with the terms and conditions of his policy and that no further action is warranted at this time Initial Consumer Rebuttal / [redacted] (3000, 7, 2016/02/03) */ (The consumer indicated he/she DID NOT accept the response from the business.) I do not accept this response because the claim has not been paid (2/2/2016)Life insurance is purchase for the benefit of the family to help with burying their love ones once death has occurredThis company is causing more pain and grief! They need to be put out of business for the way they operate their company Final Business Response / [redacted] (4000, 9, 2016/02/12) */ In follto the Company's previous response stating claim had been released for payment on January 27, 2016, please be advised that the claim payment, plus interest, was issued and mailed on 2/2/16, same date rebuttal was submittedThank you Final Consumer Response / [redacted] (2000, 11, 2016/02/16) */ (The consumer indicated he/she ACCEPTED the response from the business.) Finally received paid claim on 2/5/My brother [redacted] died 11/26/2015!

Mr*** contacted the Company’s Customer Service department on January 9, to inform us that the policyholder, Mrs***, had passed away on January 5, 2018. The Company mailed a claim packet to Mr*** on January 10, The Company received all required information to
begin processing the claim on February 8, The claim process was completed and the claim was paid on February 22, 2018. On February 23, 2018, the Company’s Customer Service department placed a phone call to Mr*** to inform him of the payment status and mail date

Initial Business Response /* (1000, 5, 2016/02/01) */
On October 17, 2013, Mr*** submitted an application for a Modified Whole Life policy with the CompanyThe policy was issued as applied for effective October 25, The Company was notified of Mr*** passing on November 30,
by the listed beneficiary on the policyThe Company mailed the claim packet to the beneficiary on this same date to the confirmed addressOn December 7, 2015, the beneficiary contacted the Company to confirm that the packet was mailedThe Company confirmed this informationThe Company was contacted again on December 14, by the beneficiary requesting the packet be sent via emailThe requested email was sent on that same dateThe Company received the claim information on December 22, 2015, and confirmed such with the beneficiary during her call on December 28, The claim has since been processed and released for payment as of January 27,
Based on the foregoing, it appears that the life claim for MrSander's policy was processed in accordance with the terms and conditions of his policy and that no further action is warranted at this time
Initial Consumer Rebuttal /* (3000, 7, 2016/02/03) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I do not accept this response because the claim has not been paid (2/2/2016)Life insurance is purchase for the benefit of the family to help with burying their love ones once death has occurredThis company is causing more pain and grief! They need to be put out of business for the way they operate their company
Final Business Response /* (4000, 9, 2016/02/12) */
In follto the Company's previous response stating claim had been released for payment on January 27, 2016, please be advised that the claim payment, plus interest, was issued and mailed on 2/2/16, same date rebuttal was submittedThank you
Final Consumer Response /* (2000, 11, 2016/02/16) */
(The consumer indicated he/she ACCEPTED the response from the business.)
Finally received paid claim on 2/5/My brother *** *** *** died 11/26/2015!