Sign in

LexisNexis Coplogic Solutions

6601 Park of Commerce Blvd, Boca Raton, Florida, United States, 33487-8247

Sharing is caring! Have something to share about LexisNexis Coplogic Solutions? Use RevDex to write a review
Reviews Data Systems Consultants LexisNexis Coplogic Solutions

LexisNexis Coplogic Solutions Reviews (%countItem)

This issue is with respect to #XXXXXXXXXXXXXX
Recently when I was shopping for Auto Insurance, I came to know that LexisNexis Risk Solution reported a claim report, due to this all companies were quoting very high price.

Currently I am with *** insurance, I had a minor incident on Sept 26th 2018. As a process I informed *** and opened a claim. But finally I was able to fix my self without any cost as it was very very minor. So there was just a claim in GIECO but no payout on the same.
Today I called *** and they too confirmed that there is no payout.

I dispute this report as was wrong information was reported without my consent, causing lot of financial issues to me and my family.

Desired Outcome

1) The Lexis Nexis should correct this report as early as possible 2) Also Lexis Nexis should bear all financial damages caused due to this.

LexisNexis Coplogic Solutions Response • Mar 02, 2020

This correspondence is in response to the complaint LexisNexis Risk Solution Inc. ("LexisNexis") received from your office on 02/20/2020. Please be advised that LexisNexis has carefully reviewed ***'s concerns and will provide a response directly to *** via mail to the address provided in this complaint.

If *** has any further questions for LexisNexis, he may contact us by phone at XXX-XXX-XXXX. The LexisNexis Consumer Center's hours of operations are Monday-Friday from 8am to 7pm Eastern Time.

Customer Response • Mar 12, 2020

(The consumer indicated he/she DID NOT accept the response from the business.)
I do not want any response through any mail, which will always be one sided, lets discuss everything open here. Also I am not going to call any number, it's not my mistake. They need to reach out to me.
I want to keep Revdex.com in loop for all communications.

LexisNexis Coplogic Solutions Response • Mar 23, 2020

This correspondence is in response to the complaint LexisNexis Risk Solution Inc. ("LexisNexis") received from your office on 03/12/2020. Please be advised that LexisNexis has carefully reviewed ***'s concerns and will provide a response directly to *** via mail to the address provided in this complaint.

If *** has any further questions for LexisNexis, he may contact us by phone at XXX-XXX-XXXX. The LexisNexis Consumer Center's hours of operations are Monday-Friday from 8am to 7pm Eastern Time.

This is a credit reporting group
There are at least 15- 20 completely wrong entries on my (last) name, DOB and addresses and one (20 year old) DL record that does not exist in reality. As a result they caused a denial of credit for a new cell phone service and a seriously embarrassing moment in a public setting - despite a credit history that I know to be quit excellent.

Desired Outcome

Nearly all the information in their report is wrong

LexisNexis Coplogic Solutions Response • Mar 05, 2020

This correspondence is in response to the complaint LexisNexis Risk Solutions Inc. ("LexisNexis") received from your office on 03/04/2020. Please be advised that LexisNexis has carefully reviewed ***'s concerns and will provide a response directly to Mr. via mail to the address provided in this complaint. If Mr. has any further questions for LexisNexis, he may contact us by phone at (XXX) XXX-XXXX. The LexisNexis Consumer Center's hours of operation are Monday - Friday from 8am to 7pm Eastern Time.

Customer Response • Mar 12, 2020

(The consumer indicated he/she ACCEPTED the response from the business.)
They have begun to remove the records that were not accurate. More needs to be done; another reply letter will be sent to me with further results.

at Lexisnexis refuses to stop billing me as my account was never established due to lack of lexisnexis expertise in my area of need.
*** refuses to delete/cancel billing me as my account was never established. Anil Harripersad and *** (reps to establish online account) made me aware that lexisnexis provides mostly residential phone numbers and not commercial numbers, and therefore I could not go forward with them as I deal commercial real property dealings. Lexisnexis provides mostly residential property owners phone numbers and I do not have the need to get residential house owners' phone numbers. So, I've asked please stop billing as my account was never established but Gomez keep sending me confusing emails how he is excited to help and keep sending bills. Please ask them to stop.

Desired Outcome

Please stop contacting me as I feel like being harrased. When I have the need for their service, I will contact them, but please for now stop sending me bills that the services was not established and started.

LexisNexis Coplogic Solutions Response • Jan 11, 2019

This correspondence is in response to the complaint LexisNexis Risk Solution Inc. ("LexisNexis") received from your office on 12/06/2018. Please be advised that LexisNexis has carefully reviewed *** concerns and provided a response directly to Mr. via mail to the address provided in this complaint.

If you have any further questions for LexisNexis, please contact Account Manager *** at XXX-XXX-XXXX

Thank you for allowing LexisNexis the opportunity to assist you.

Deceptive sales practice used to secure contract for product that does not function as advertised. Refusing to release contract in trial period.
We contacted LexisNexis to ask about fraud prevention tools for our website's sales system, specifically KBA (knowledge-based authentication). *** (561.982.5226) replied and explained the products. We decided to try the system, but asked for a 30-day trial period prior to committing to a 1-year contract with a steep monthly minimum. Mr. replied "I can get you three months to ramp up." Based on this, we signed a contract and integrated their system into our sales tool. After numerous complaints from long-time customers saying they were being denied access to our platform based on the product's inability to find records for them, we removed it from our systems and asked for the trial period to be ended and the contract terminated. Mr. then informed me that there was no trial period, but rather a 3-month period during which we could test the system and only pay for the queries we used, instead of being held to the monthly minimum. This was a shock to us, as we based our decision to sign solely on his positive response to our request for a trial period. Had he said no to the trial, we would have gone with a competitor who DID offer us a trial before signing, but which a higher cost per-query. In short, Mr. did not answer a question I DID ask, while answering "Yes" to a question I did NOT ask, thus securing himself a sale under false pretenses. We are now being told that we must honor the contract and pay for a full year's access to a product that does not work as advertised - and damaged our business. We are seeking release from the agreement, and will offer in exchange to pay 1 month of service at full price ($250.00) even though our invoice for that month was $6.50. If LexisNexis will not agree, we will be forced to take this matter to attorneys for assistance, as we would rather pay them for legal services than pay for a product that does not work under a contract obtained through dishonesty.

Desired Outcome

Dissolution of contract.

LexisNexis Coplogic Solutions Response • Feb 23, 2018

Thank you for contacting LexisNexis Risk Solutions Inc. ("LexisNexis") we are in the process of reviewing this matter and responding to the consumer and will mail a response directly to the consumer upon completion of our reinvestigation. If Mr. has any further questions for LexisNexis, he may contact us by phone at (XXX)XXX-XXXX or please send an email to ***@lexisnexis.com.

Check fields!

Write a review of LexisNexis Coplogic Solutions

Satisfaction rating
 
 
 
 
 
Upload here Increase visibility and credibility of your review by adding a photo

LexisNexis Coplogic Solutions Rating

Overall satisfaction rating

Address: 6601 Park of Commerce Blvd, Boca Raton, Florida, United States, 33487-8247

Phone:

Show more...

Fax:

+1 (561) 999-4444
+1 (561) 981-0869
+1 (561) 893-8090
+1 (937) 865-6800

Web:

This website was reported to be associated with LexisNexis Coplogic Solutions.



E-mails:

Sign in to see

Add contact information for LexisNexis Coplogic Solutions

Add new contacts
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated