L&G Garage

To whom it may concern:The [redacted] the customer is asking about was and is a snowplow truckIt was sold "as is"We sell used commercial vehicles "as is" due to the adverse conditions these trucks get exposed to and longevity cannot be guaranteedThis truck did pass PA state inspection last yearUpon investigating this complaint, we found that the customer did speak with his salesman and we did explain the commercial "as is" warranty to himAs far as we know the customer did not bring the truck into our repair center for our technicians to look at.Shawn L [redacted] Commercial Manager

To whom it may concern:I have contacted the customer and we are going to pick up the [redacted] one day this week and assess the repairs needed and come to a mutually agreeableSolution.Shawn L [redacted] Commercial Manager

I am writing in response to a complaint ID #[redacted] for a 2004 [redacted]  Sunbury Motors is repairing this vehicle at no cost to the owner.  If you have any further questions about this case please contact me.Sincerely,Kerry S[redacted]Service Manager

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

To whom it may concern:The 1999 [redacted] the customer is asking about was and is a snowplow truck. It was sold "as is". We sell used commercial vehicles "as is" due to the adverse conditions these trucks get exposed to and longevity cannot be guaranteed. This truck did pass PA state inspection last...

year. Upon investigating this complaint, we found that the customer did speak with his salesman and we did explain the commercial "as is" warranty to him. As far as we know the customer did not bring the truck into our repair center for our technicians to look at.Shawn L[redacted]Commercial Manager

To whom it may concern:I have contacted the customer and we are going to pick up the 1999 [redacted] one day this week and assess the repairs needed and come to a mutually agreeableSolution.Shawn L[redacted]Commercial Manager