I purchased a ring on a Royal Caribbean vacation on July Less than hours later, a stone fell out of the ring I have e-mailed this company t Problem date was July Purchase date July 18: Model number: XXXXXXXX Product Sapphire Marquis XXXXXXXXXXXX Sales Representative: Maggie Used my VISA card to purchase this item I do have the sales receipt
Company does not stand behind "lifetime" warranty nor do they reply to email requests I purchased a pair of earrings on the [redacted] Princess cruise ship on 10/20/On 10/I removed the earrings for the first time from the packagingOne of the earrings is brokenHaving never worn them I sent an email to Fire CZ along with a picture of the packaging, a picture of the one broken and one non broken earring as well as a copy of their "lifetime" warranty cardAt no time when I was purchasing the earrings was I told that I would have to pay for shipping and a replacement fee I included this in my email that I expected the earring to be replaced free of chargeThis email was on 10/24/Further emails were sent on 10/and 11/5/ On 11/7/I sent them an email to call me as they do not respond to emailsAs of today I have not heard from themI find it interesting that on their website under "contact us" they do not provide a phone numberI guess they would not be able to
I have emailed the company more than times in the last months and nobody has responded to me regarding a ring that was purchased My boyfriend purchased a ring on a Norwegian vacation in mid July of this yearWithin months, the ring started to rust on my fingerI have emailed this company more than times to resolve the issueI even bought another ring and requested a full refund, but the ring was never sent Problem date was late AugustPurchase date was mid JulySKU: [redacted] Barcode: XXXXXXXXXXXX Product Black Circle Ring Rhodium $ New order # [redacted] , purchased on Wednesday 10/17/using Visa I have e-mailed about the original ring that rusted with a lifetime warranty numerous timesNo one has respondedI have e-mailed about the new order numerous times and shipping information and no one has responded to that eitherTried getting in touch on Facebook, thru phone - nothing
I purchased a ring on a Royal Caribbean vacation on July Less than hours later, a stone fell out of the ring I have e-mailed this company t
Problem date was July Purchase date July 18: Model number: XXXXXXXX Product Sapphire Marquis XXXXXXXXXXXX Sales Representative: Maggie
Used my VISA card to purchase this item I do have the sales receipt
Company does not stand behind "lifetime" warranty nor do they reply to email requests
I purchased a pair of earrings on the *** Princess cruise ship on 10/20/On 10/I removed the earrings for the first time from the packagingOne of the earrings is brokenHaving never worn them I sent an email to Fire CZ along with a picture of the packaging, a picture of the one broken and one non broken earring as well as a copy of their "lifetime" warranty cardAt no time when I was purchasing the earrings was I told that I would have to pay for shipping and a replacement fee I included this in my email that I expected the earring to be replaced free of chargeThis email was on 10/24/Further emails were sent on 10/and 11/5/ On 11/7/I sent them an email to call me as they do not respond to emailsAs of today I have not heard from themI find it interesting that on their website under "contact us" they do not provide a phone numberI guess they would not be able to
I have emailed the company more than times in the last months and nobody has responded to me regarding a ring that was purchased
My boyfriend purchased a ring on a Norwegian vacation in mid July of this yearWithin months, the ring started to rust on my fingerI have emailed this company more than times to resolve the issueI even bought another ring and requested a full refund, but the ring was never sent
Problem date was late AugustPurchase date was mid JulySKU: *** Barcode: XXXXXXXXXXXX Product Black Circle Ring Rhodium $
New order #***, purchased on Wednesday 10/17/using Visa
I have e-mailed about the original ring that rusted with a lifetime warranty numerous timesNo one has respondedI have e-mailed about the new order numerous times and shipping information and no one has responded to that eitherTried getting in touch on Facebook, thru phone - nothing
I purchased a ring on a Royal Caribbean vacation on July Less than hours later, a stone fell out of the ring I have e-mailed this company t Problem date was July Purchase date July 18: Model number: XXXXXXXX Product Sapphire Marquis XXXXXXXXXXXX Sales Representative: Maggie Used my VISA card to purchase this item I do have the sales receipt
Company does not stand behind "lifetime" warranty nor do they reply to email requests I purchased a pair of earrings on the [redacted] Princess cruise ship on 10/20/On 10/I removed the earrings for the first time from the packagingOne of the earrings is brokenHaving never worn them I sent an email to Fire CZ along with a picture of the packaging, a picture of the one broken and one non broken earring as well as a copy of their "lifetime" warranty cardAt no time when I was purchasing the earrings was I told that I would have to pay for shipping and a replacement fee I included this in my email that I expected the earring to be replaced free of chargeThis email was on 10/24/Further emails were sent on 10/and 11/5/ On 11/7/I sent them an email to call me as they do not respond to emailsAs of today I have not heard from themI find it interesting that on their website under "contact us" they do not provide a phone numberI guess they would not be able to
I have emailed the company more than times in the last months and nobody has responded to me regarding a ring that was purchased My boyfriend purchased a ring on a Norwegian vacation in mid July of this yearWithin months, the ring started to rust on my fingerI have emailed this company more than times to resolve the issueI even bought another ring and requested a full refund, but the ring was never sent Problem date was late AugustPurchase date was mid JulySKU: [redacted] Barcode: XXXXXXXXXXXX Product Black Circle Ring Rhodium $ New order # [redacted] , purchased on Wednesday 10/17/using Visa I have e-mailed about the original ring that rusted with a lifetime warranty numerous timesNo one has respondedI have e-mailed about the new order numerous times and shipping information and no one has responded to that eitherTried getting in touch on Facebook, thru phone - nothing
I purchased a ring on a Royal Caribbean vacation on July Less than hours later, a stone fell out of the ring I have e-mailed this company t
Problem date was July Purchase date July 18: Model number: XXXXXXXX Product Sapphire Marquis XXXXXXXXXXXX Sales Representative: Maggie
Used my VISA card to purchase this item I do have the sales receipt
Company does not stand behind "lifetime" warranty nor do they reply to email requests
I purchased a pair of earrings on the *** Princess cruise ship on 10/20/On 10/I removed the earrings for the first time from the packagingOne of the earrings is brokenHaving never worn them I sent an email to Fire CZ along with a picture of the packaging, a picture of the one broken and one non broken earring as well as a copy of their "lifetime" warranty cardAt no time when I was purchasing the earrings was I told that I would have to pay for shipping and a replacement fee I included this in my email that I expected the earring to be replaced free of chargeThis email was on 10/24/Further emails were sent on 10/and 11/5/ On 11/7/I sent them an email to call me as they do not respond to emailsAs of today I have not heard from themI find it interesting that on their website under "contact us" they do not provide a phone numberI guess they would not be able to
I have emailed the company more than times in the last months and nobody has responded to me regarding a ring that was purchased
My boyfriend purchased a ring on a Norwegian vacation in mid July of this yearWithin months, the ring started to rust on my fingerI have emailed this company more than times to resolve the issueI even bought another ring and requested a full refund, but the ring was never sent
Problem date was late AugustPurchase date was mid JulySKU: *** Barcode: XXXXXXXXXXXX Product Black Circle Ring Rhodium $
New order #***, purchased on Wednesday 10/17/using Visa
I have e-mailed about the original ring that rusted with a lifetime warranty numerous timesNo one has respondedI have e-mailed about the new order numerous times and shipping information and no one has responded to that eitherTried getting in touch on Facebook, thru phone - nothing