A rep came by house to house and I told him I'd like my sunroom windows replacedA salesperson came out and measured and sold me new windows & installationWe signed a contractThe salesperson returned the next week telling me that the windows he quoted would not fitHe tried quoting me more expensive windowsI told him I would not pay that muchHe came back a few days later saying he would install the more expensive windows for the agreed contract priceA person came out and said they could not / would not be able to install the windows, but the installer would be out to confirmInstead, I received a letter saying "they declined to accept the job as stated" Guess they didn't want to lose all that profit due to their mistakeGuess they don't find their own contracts bindingGuess they didn't have the guts to come to my house and tell me to my face, instead they wrote a letterWhen the salesman was here, all he wanted to talk about was honesty & integritySorry, I found neither
Dear Mr. [redacted],
We are very sorry for any inconvenience we may have caused you. We strive very hard to respect everyone's privacy and honor all requests to be added to our Do Not Call list. We apologize if you were called after asking to be removed from our lists. That is our mistake and...
was most likely a human error as it is not our practice to call people who have asked us not to. Warm regards,
Reece Builders
A rep came by house to house and I told him I'd like my sunroom windows replaced. A salesperson came out and measured and sold me new windows & installation. We signed a contract. The salesperson returned the next week telling me that the windows he quoted would not fit. He tried quoting me more expensive windows. I told him I would not pay that much. He came back a few days later saying he would install the more expensive windows for the agreed contract price. A person came out and said they could not / would not be able to install the windows, but the installer would be out to confirm. Instead, I received a letter saying "they declined to accept the job as stated".
Guess they didn't want to lose all that profit due to their mistake. Guess they don't find their own contracts binding. Guess they didn't have the guts to come to my house and tell me to my face, instead they wrote a letter. When the salesman was here, all he wanted to talk about was honesty & integrity. Sorry, I found neither.
Johana,Reece Builders has resolved my complaint I filed with the Revdex.com on3/30/2016. If you need more information, please contact me at [redacted] or reply to this email.Thank you,[redacted]
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
A rep came by house to house and I told him I'd like my sunroom windows replacedA salesperson came out and measured and sold me new windows & installationWe signed a contractThe salesperson returned the next week telling me that the windows he quoted would not fitHe tried quoting me more expensive windowsI told him I would not pay that muchHe came back a few days later saying he would install the more expensive windows for the agreed contract priceA person came out and said they could not / would not be able to install the windows, but the installer would be out to confirmInstead, I received a letter saying "they declined to accept the job as stated" Guess they didn't want to lose all that profit due to their mistakeGuess they don't find their own contracts bindingGuess they didn't have the guts to come to my house and tell me to my face, instead they wrote a letterWhen the salesman was here, all he wanted to talk about was honesty & integritySorry, I found neither
Dear Mr. [redacted],
We are very sorry for any inconvenience we may have caused you. We strive very hard to respect everyone's privacy and honor all requests to be added to our Do Not Call list. We apologize if you were called after asking to be removed from our lists. That is our mistake and...
was most likely a human error as it is not our practice to call people who have asked us not to. Warm regards,
Reece Builders
A rep came by house to house and I told him I'd like my sunroom windows replaced. A salesperson came out and measured and sold me new windows & installation. We signed a contract. The salesperson returned the next week telling me that the windows he quoted would not fit. He tried quoting me more expensive windows. I told him I would not pay that much. He came back a few days later saying he would install the more expensive windows for the agreed contract price. A person came out and said they could not / would not be able to install the windows, but the installer would be out to confirm. Instead, I received a letter saying "they declined to accept the job as stated".
Guess they didn't want to lose all that profit due to their mistake. Guess they don't find their own contracts binding. Guess they didn't have the guts to come to my house and tell me to my face, instead they wrote a letter. When the salesman was here, all he wanted to talk about was honesty & integrity. Sorry, I found neither.
Johana,Reece Builders has resolved my complaint I filed with the Revdex.com on3/30/2016. If you need more information, please contact me at [redacted] or reply to this email.Thank you,[redacted]
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]