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Liberty Gym

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Reviews Fitness Center Liberty Gym

Liberty Gym Reviews (2)

After reviewing out records, when our first technician arrived he had to reset the furnace because it was in lockoutAfter doing so the furnace did not duplicate the problem and continued to work properlyAt this time the technician cleaned the flame sensor which is a common problem with
electronic ignition furnacesWe do however realize that this was just a routine repair and we could not be sure that it would solve the problemAfter the furnace quit the second time we were able to locate the problem with the circuit boardIt is proper procedure to always clean the flame sensor in a situation like this and when the furnace works while we are there it is nearly impossible to find the problemUnder the circumstances we would be willing to reimburse the cleaning of the sensor which was $There would still be a diagnostic fee and a repair cost to replace the circuit boardWe feel that our technicians did everything they should have done and followed proper procedure in this matterWe also feel very strong about our customer maintaining there equipment properly which is why we offer our maintenance program to all our customersThis program not only assures the equipment is serviced properly it also offers special discounts on service and repairsWe hope this clarifies your concerns

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it If you and the business have reached an agreement and compliance is set for a future date, we trust the business will comply Please contact us after that time if the matter is not resolved as agreed and we will review the complaint and proceed accordingly.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

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