[redacted] [redacted] I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me [redacted] ***
In response to this complaint: [redacted] , I am very sorry for the delay completing your project I have met with our production team, and it appears there was a miscommunication between our office and gutter crew We are all set to perform the downspout installation tomorrow morning We are anxious to resolve this issue and bring closure to your project I understand your frustration as it pertains to the timeline to complete your project The majority of the project has been done for some time, and our understanding was that we were awaiting the final payment from your insurance
Good afternoon,As per our phone conversation, all of your remaining work has been scheduledThe work should be completed by the end of next week, weather permittingThank you for your continued patienceOmar
From: [redacted] < [redacted] @ [redacted] .com>Date: Tue, Jan 9, at 10:AMSubject: Claim # [redacted] To: " [redacted] @myRevdex.com.org" < [redacted] @myRevdex.com.org>Good morning,I would like to close the above referenced complaintOmar H [redacted] came by and agreed to fix the problems and to provide the warranty that I never receivedThe work will be completed next weekIf not, I will submit another complaint.Thank you and enjoy the rest of your day!
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed as Answered] Complaint: [redacted] I am rejecting this response because of the claim re timing of the Revdex.com complaint I filed the complaint before resolution with MrH [redacted] In fact, MrH [redacted] reached out to me because of the complaint filed And, yes, I have (finally) received a refund for the uncompleted work (plus 30%) Regards, [redacted]
From: [redacted] < [redacted] @***.com>Date: Thu, Oct 13, at 10:AMSubject: Re: Complaint ID: [redacted] To: [email protected] is a follto an open case (ID: [redacted] ).The owners of LHR have personally addressed the missing services and spoke to me to ensure that I was happy with the outcomeThe gutters have been replaced and the window screens should be completed by 10/[redacted] ***
[redacted] [redacted] I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me [redacted] ***
In response to this complaint: [redacted] , I am very sorry for the delay completing your project I have met with our production team, and it appears there was a miscommunication between our office and gutter crew We are all set to perform the downspout installation tomorrow morning We are anxious to resolve this issue and bring closure to your project I understand your frustration as it pertains to the timeline to complete your project The majority of the project has been done for some time, and our understanding was that we were awaiting the final payment from your insurance
Good afternoon,As per our phone conversation, all of your remaining work has been scheduledThe work should be completed by the end of next week, weather permittingThank you for your continued patienceOmar
From: [redacted] < [redacted] @ [redacted] .com>Date: Tue, Jan 9, at 10:AMSubject: Claim # [redacted] To: " [redacted] @myRevdex.com.org" < [redacted] @myRevdex.com.org>Good morning,I would like to close the above referenced complaintOmar H [redacted] came by and agreed to fix the problems and to provide the warranty that I never receivedThe work will be completed next weekIf not, I will submit another complaint.Thank you and enjoy the rest of your day!
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed as Answered] Complaint: [redacted] I am rejecting this response because of the claim re timing of the Revdex.com complaint I filed the complaint before resolution with MrH [redacted] In fact, MrH [redacted] reached out to me because of the complaint filed And, yes, I have (finally) received a refund for the uncompleted work (plus 30%) Regards, [redacted]
From: [redacted] < [redacted] @***.com>Date: Thu, Oct 13, at 10:AMSubject: Re: Complaint ID: [redacted] To: [email protected] is a follto an open case (ID: [redacted] ).The owners of LHR have personally addressed the missing services and spoke to me to ensure that I was happy with the outcomeThe gutters have been replaced and the window screens should be completed by 10/[redacted] ***