Liberty Petroleum Corporation

The customer complaint has been received and we have started on immediate investigation in this disputeWe will contact the customer and will make every effort to reach a amicable resolution for both partiesSincerely, [redacted] President

I have contacted the customer regarding his complaintOur personnel did some preliminary leak detection work that resulted in an invoice (which the customer paid)We did NOT follow up as described in the complaintAs a result I have informed the customer that due to the fact we failed to meet his expectations, I am issuing a 100% refund for the invoice he paidThe issue has been resolved to the mutual satisfaction of both parties.We apologize for any inconvenience we may have caused[redacted]

*** ***,We have failed at the one thing we are most concerned about, CUSTOMER SERVICEI am sorry you had to use the Revdex.com to get this resolved.I am in contact with our people at TRS and can assure you this will be handled promptly and with courtesy.You may contact me directly on my cell phone
*** *** or by email ***This matter will be resolved by week's end. *** ***President

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
The manager of TRS came to my business and refunded this my $ I considered this resolved
Regards,
*** ***

The customer complaint has been received and we have started on immediate investigation in this dispute. We will contact the customer and will make every effort to reach a amicable resolution for both parties. Sincerely, [redacted]President

Mr. [redacted],I am sorry you are experiencing service issues with our company. I am gathering facts and information relating to your Lennox system. I will make contact with you and attempt to resolve this issue to your satisfaction within a couple of days.Sincerely, [redacted], President

I have contacted the customer regarding his complaint. Our personnel did some preliminary leak detection work that resulted in an invoice (which the customer paid). We did NOT follow up as described in the complaint. As a result I have informed the customer that due to the fact we failed to meet his...

expectations, I am issuing a 100% refund for the invoice he paid. The issue has been resolved to the mutual satisfaction of both parties.We apologize for any inconvenience we may have caused.[redacted]