Lief Beauty Boutique Reviews (2)
Lief Beauty Boutique Rating
Description: BEAUTY SALONS
Address: 85 South Broadway, Suite 7, Nyack, New York, United States, 10960
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www.liefbeautyboutique.com
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Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]
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Review: On March **, 2014, I got a haircut at Lief Salon. I had made the appointment a month or so earlier and had chosen Lief because of the convenient location and the reasonable price of $70 I'd seen on the website. When I got there, the owner, Erica cut my hair. I was then charged $85 by the receptionist. I thought I'd seen the price advertised for less, but since I wasn't sure (it had been a month or so since I'd seen the website), I paid and left. When I checked the Lief website the next day, I saw the price for a woman's haircut was, in fact, listed as $70, not $85. I emailed the owner, Erica, for an explanation of the discrepancy. She responded to my email by saying that the price had increased in January, she was in the process of updating the website and that she was "embarrassed" to say that she had not yet changed the advertised price. The next day, I checked her website to see if she had updated the price yet, and because the price was still listed as $70, I emailed her again asking to refund me the $15 difference. I have not heard from her since.Desired Settlement: I would like my $15 back. She advertised $70, charged me $85, and I think it's only fair--especially considering she has not yet changed her website's listed price--she refund me the difference in cash.
Consumer
Response:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,