Life call ambulance

If you MUST, DEFINITELY NEVER USE LIFE CALL or they sometimes disguise their name as Med X Medical. They evidently are not regulated by any governing agency so they are free to rip everyone off. We unfortunately found out too late, after already getting scammed. They are HAPPY to bill your insurance company. No money needed up front, "mahn". What should have been $200 max, was $2800.00 for a one way 30 mile ride. We paid a cab company $200 for the ride back to the resort. We are still trying to sort it out with the insurance company because they paid $800(which was robbery) but we are disputing the $2000 and are writing to the Jamaican government and the Director of Pan American Health Organization; which is the agency that I think is supposed to manage them(for what good that will do). So, we will see. But, I hope this post and all the others like this one will help save someone else from the same illegal scam.

Complaint: [redacted] I am rejecting this response because: When given the form to sign, my wife, who signed the form was under great stress and did not have her glasses to read the form and therefore had to trust the man handing her the form was giving her accurate information She was told to sign the form without any other information She was under the impression that $was for the ambulance ride and that was the total cost Initially, if both of us had been told that the ambulance ride to the hospital was going to be about $2,dollars, my wife and I would have never agreed to even get in the ambulance go to the hospital It was recommended I go to the hospital, but it was not life threatening This charge is outrageous, my wife was in the ambulance and said they gave me oxygen The ambulance provider made up this astronomical charge that is nothing short of robbery My husband called the agency in New Jersey and told them that the attorney they hired stated that the bill had been reduced to $ The agency in New Jersey in charge of collecting the money told him they had no record of the bill being loweredThe goal is to get the American tourist to pay as much money as they can possibly get and not about being honest Life Call billing center in New Jersey told my husband they did not receive payment and threatened to turn his account over to a collection agency I have made a conscious effort to pay for a bill that is in our opinion unfair, and is rewarded with threats that may effect mys credit rating! The whole situation has been stressful and continues to be The matter should be dropped so that both of our mental health can be restored without having to deal with threats made by this agencyToday, May 27, 2015, Life Call billing center in New Jersey said they tried to call my husband but his phone blocked the call He said he did not receive the call and that he had not blocked their call and to place him on hold and call him The representative called him and the call went through! Yet, another misrepresentation of the facts by Life Call billing, which seems to be a common thread with the agency they represent in Jamaica This vacation was our honeymoon and we only have bad memories of being treated unfairly in Jamaica This does not speak well for the Jamaican tourist industry We were also told when we got to the [redacted] that it was recommended we not leave the resort and exploring on our own outside the resort was dangerous! Now we have some idea about what they were talking about! Tourists beware! Regards, [redacted]

This Life Call Ambulance company in Jamaica is a SCAM! My husband went to the nurse at our resort because he was having chest pains and his blood pressure was high. She highly recommended he go to the hospital and that she would call the ambulance to take us. The ambulance guy told us it will cost $500 for the trip to the hospital. He handed me a form to fill out where $500 was written in next to where it said "partial payment" . I read the paper before signing and asked the guys why it said partial payment and he said they just have 1 standard form and assured us that the total bill was $500 (which we paid that night at the hospital with our credit card) I have 4 witnesses to him saying that would be the total charge! They sat my husband in the back of the ambulance; never took his BP again, no IV, no meds, NOTHING. He might as well have sat in the front seat or just called a taxi. We get home from vacation and one week later get a bill from Morganville, NJ on behalf of Life Call for another $2,055 charge! That is a total of $2,555 they are trying to charge us for a 1 way ride to the hospital with NO medical treatment, help the bill at the hospital was a thousand less than that and they actually ran test on him! This is a scam to take the American tourists' money. You know damn well that they aren't charging a local resident $2,555 to drive them one way to the hospital with no medical treatment. I WILL BE TAKING LEGAL ACTION AGAINST THIS COMPANY!

My husband and I while in Jamaica got ill and the hotel nurse call an ambulance because they said I needed oxygen so took me one hour and ten minutes away. Charging $800 at that time. When we got home I got another bill for $2282.50.
We have not heard back after filing with our insurance.
Also, the hospital Hospiten in Montego Bay got us for almost $20,000 in bill for my husband and I and we are still fighting those bills.
The hotel was not helpful charging two more days since they said we could not fly home until we got approval from the hospital.
This whole trip was a nightmare.
Has anyone else had this experience?

see attached

Complaint: [redacted]
I am rejecting this response because:  When given the form to sign, my wife, who signed the form was under great stress and did not have her glasses to read the form and therefore had to trust the man handing her the form was giving her...

accurate information.  She was told to sign the form without any other information.  She was under the impression that $250 was for the ambulance ride and that was the total cost.   Initially, if  both of us had been told that the ambulance ride to the hospital was going to be about $2,000 dollars, my wife and I would have never agreed to even get in the ambulance go to the hospital.  It was recommended I go to the hospital, but it was not life threatening.  This charge is outrageous, my wife was in the ambulance and said they gave me oxygen.  The ambulance provider made up this astronomical charge that is nothing short of robbery.  My husband called the agency in New Jersey and told them that the attorney they hired stated that the bill had been reduced to $1100.  The agency in New Jersey in charge of collecting the money told him they had no record of the bill being lowered. The goal is to get the American tourist to pay as much money as they can possibly get and not about being honest.    Life Call billing center in New Jersey told my husband they did not receive payment and threatened to turn his account over to a collection agency.  I have made a conscious effort to pay for a bill that is in our opinion unfair, and is rewarded with threats that may effect mys credit rating!  The whole situation has been stressful and continues to be.  The matter should be dropped so that both of our mental health can be restored without having to deal with threats made by this agency. Today, May 27, 2015,  Life Call billing center in New Jersey said they tried to call my husband but his phone blocked the call.  He said he did not receive the call and that he had not blocked their call and to place him on hold and call him.  The representative called him and the call went through!  Yet, another misrepresentation of the facts by Life Call billing, which seems to be a common thread with the agency they represent in Jamaica.   This vacation was our honeymoon and we only have bad memories of being treated unfairly in Jamaica.  This does not speak well for the Jamaican tourist industry.  We were also told when we got to the [redacted] that it was recommended we not leave the resort and exploring on our own outside the resort was dangerous!  Now we have some idea about what they were talking about!  Tourists beware!
Regards,
[redacted]

Review: I was taken by ambulance to the hospital for difficulty breathing. [redacted] recommended I go to the hospital. The charge for the ambulance ride was 2,090 which I was never made aware of before getting into the ambulance otherwise I would have taken a taxi. The charge is more than 2 times the amount I would have paid in the United States. I feel the charge is excessive and I cannot afford to pay this expense and my insurance company will not pay for the expenses. I feel the charges were made up all I had in the ambulance was oxygen and I should not be responsible for these bogus chargesDesired Settlement: I've paid $300 and do not feel I should pay $2,000 for an ambulance ride for which the only service that was given was oxygen

Business

Response:

see attached

Consumer

Response:

Review: [redacted]

I am rejecting this response because: When given the form to sign, my wife, who signed the form was under great stress and did not have her glasses to read the form and therefore had to trust the man handing her the form was giving her accurate information. She was told to sign the form without any other information. She was under the impression that $250 was for the ambulance ride and that was the total cost. Initially, if both of us had been told that the ambulance ride to the hospital was going to be about $2,000 dollars, my wife and I would have never agreed to even get in the ambulance go to the hospital. It was recommended I go to the hospital, but it was not life threatening. This charge is outrageous, my wife was in the ambulance and said they gave me oxygen. The ambulance provider made up this astronomical charge that is nothing short of robbery. My husband called the agency in New Jersey and told them that the attorney they hired stated that the bill had been reduced to $1100. The agency in New Jersey in charge of collecting the money told him they had no record of the bill being lowered. The goal is to get the American tourist to pay as much money as they can possibly get and not about being honest. Life Call billing center in New Jersey told my husband they did not receive payment and threatened to turn his account over to a collection agency. I have made a conscious effort to pay for a bill that is in our opinion unfair, and is rewarded with threats that may effect mys credit rating! The whole situation has been stressful and continues to be. The matter should be dropped so that both of our mental health can be restored without having to deal with threats made by this agency. Today, May 27, 2015, Life Call billing center in New Jersey said they tried to call my husband but his phone blocked the call. He said he did not receive the call and that he had not blocked their call and to place him on hold and call him. The representative called him and the call went through! Yet, another misrepresentation of the facts by Life Call billing, which seems to be a common thread with the agency they represent in Jamaica. This vacation was our honeymoon and we only have bad memories of being treated unfairly in Jamaica. This does not speak well for the Jamaican tourist industry. We were also told when we got to the [redacted] that it was recommended we not leave the resort and exploring on our own outside the resort was dangerous! Now we have some idea about what they were talking about! Tourists beware!

Regards,