The company's response is ABSOLUTELY FALSE"Crystal" dropped me off at the surgery center close to A.Mand LEFTStaff from the surgery center CALLED Crystal to come pick me up several hours later, therefore, HOW could she have been "with me"? Staff from the surgery center are willing to testify under oath, if necessary, to attest that Crystal dropped me off at the surgery center and was not with meThe company's invoice can state whatever, it is whether or not caregiver services were actually provided, and THEY WERE NOT PROVIDEDI have witnesses to corroborate thisThe [redacted] 's meal claim is absolutely and ridiculousIf true, where are the receipts for said [redacted] 's meal?? Besides, I was not supposed to have ANY meals, especially heavy " [redacted] 's" type meals right after my surgery, to avoid possible nauseaTo have provided such meals would have constituted sheer negligence on the CAREGIVER'S/Touching Hearts' partI was indeed sedated, but not completely blacked out either, and I am well aware that Crystal left, and never provided the caregiver services I PAID FORIf Crystal took it upon herself to leave, and give a report to this company "TOUCHING HEARTS" , that is entirely a management problemI AM REPORTING THAT SERVICE I PAID FOR WERE NOT PROVIDED AS AGREED, and there is much proof and witnesses to attest to this fact Finally, I will be escalating this complaint as far as possibleIf that means small claims litigation, so be itIt is unacceptable that an employee or a company can make up hours of services NOT PROVIDED just for a mere $104, risking reputation, and even possibly a lawsuit for neglect due to being left alone, and in case I had fallen and gotten hurtThis is exactly why I hired this company in the first place, TO PROVIDE CARE AFTER SURGERY, not to "run errands" or to make up stories about providing services that were NEVER provided
The company's response is ABSOLUTELY FALSE"Crystal" dropped me off at the surgery center close to A.Mand LEFTStaff from the surgery center CALLED Crystal to come pick me up several hours later, therefore, HOW could she have been "with me"? Staff from the surgery center are willing to testify under oath, if necessary, to attest that Crystal dropped me off at the surgery center and was not with meThe company's invoice can state whatever, it is whether or not caregiver services were actually provided, and THEY WERE NOT PROVIDEDI have witnesses to corroborate thisThe [redacted] 's meal claim is absolutely and ridiculousIf true, where are the receipts for said [redacted] 's meal?? Besides, I was not supposed to have ANY meals, especially heavy " [redacted] 's" type meals right after my surgery, to avoid possible nauseaTo have provided such meals would have constituted sheer negligence on the CAREGIVER'S/Touching Hearts' partI was indeed sedated, but not completely blacked out either, and I am well aware that Crystal left, and never provided the caregiver services I PAID FORIf Crystal took it upon herself to leave, and give a report to this company "TOUCHING HEARTS" , that is entirely a management problemI AM REPORTING THAT SERVICE I PAID FOR WERE NOT PROVIDED AS AGREED, and there is much proof and witnesses to attest to this fact Finally, I will be escalating this complaint as far as possibleIf that means small claims litigation, so be itIt is unacceptable that an employee or a company can make up hours of services NOT PROVIDED just for a mere $104, risking reputation, and even possibly a lawsuit for neglect due to being left alone, and in case I had fallen and gotten hurtThis is exactly why I hired this company in the first place, TO PROVIDE CARE AFTER SURGERY, not to "run errands" or to make up stories about providing services that were NEVER provided