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Life Storage (#504)

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Life Storage (#504) Reviews (3)

See attached documentKENSINGTON PARK APARTMENTSJanuary 25, 2016Cincinnati Revdex.com Attn: [redacted] E4"Street, Suite Cincinnati, Ohio 45202RE: [redacted] Dear ***:I have received your letter regarding [redacted] who previously lived atKensington Park Apartments, apartment #***This case is ID# [redacted] .Since this account is extremely old I have decided to have [redacted] remove the debt from her account effective today 1/25/ [redacted] willstill be responsible for the amount owedIf [redacted] has any questions she can contact [redacted] with [redacted] at [redacted] , account # [redacted] .Other notes in case you needed it regarding the apartment: [redacted] and [redacted] were both leaseholders on the apartment and responsible for the rent that was owedI do not know or remember all of the details regarding their relationship and or domestic issuesThey were late on rent every month beginning May thru October They were not being pursued from collections for an additional $that could have been charged for concessions granted in March and AprilOn 9/2/a form was signed by both [redacted] and [redacted] trying to release [redacted] from the leaseWe did not approve or sign the request since rent was still owed and we were not sure when it would be paid and or by whom.This should remedy the situation for [redacted] and if you have any questions feel free to give me a callI am always glad to assist.Sincerely, Bob N [redacted] Property Manager [redacted] ***

See attached documentKENSINGTON PARK APARTMENTSJanuary 25, 2016Cincinnati Revdex.com Attn: [redacted] 1 E. 4"Street, Suite 600 Cincinnati, Ohio 45202RE: [redacted]Dear [redacted]:I have received your letter regarding [redacted] who previously lived atKensington Park Apartments,...

apartment #[redacted]. This case is ID# [redacted].Since this account is extremely old I have decided to have [redacted]
[redacted] remove the debt from her account effective today 1/25/16. [redacted] willstill be responsible for the amount owed. If [redacted] has any questions she can contact [redacted] with [redacted] at [redacted], account #[redacted].Other notes in case you needed it regarding the apartment: [redacted] and [redacted] were both leaseholders on the apartment and responsible for the rent that was owed. I do not know or remember all of the details regarding their relationship and or domestic issues. They were late on rent every month beginning May 2011 thru October 2011. They were not being pursued from collections for an additional $908.16 that could have been charged for concessions granted in March and April. On 9/2/11 a form was signed by both [redacted] and [redacted] trying to release [redacted] from the lease. We did not approve or sign the request since rent was still owed and we were not sure when it would be paid and or by whom.This should remedy the situation for [redacted] and if you have any questions feel free to give me a call. I am always glad to assist.Sincerely, Bob N[redacted] Property Manager[redacted]

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.  If you and the business have reached an agreement and compliance is set for a future date, we trust the business will comply.  Please contact us after that time if the matter is not resolved as agreed and we will review the complaint and proceed accordingly.] Thanks 
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

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