Life Wellness Center Inc Reviews (2)
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Life Wellness Center Inc Rating
Address: 10551 165th St W, Lakeville, Minnesota, United States, 55044-5737
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Hello ***, I received the letter from the Revdex.com regarding a patient, *** ***, that was seen at our clinic in recent monthsWe appreciate the information that you've provided to us so very much and are regretful for the experience that she had with our billing departmentI have been
gone on vacation since April 14th and arrived back in the office todayI opened the letter from the Revdex.com this morning and see that there is a calendar day response requirementMy apologies that I am not timely on my response as today is 4/24, and the date of the letter is 4/I need to show this to my boss as well as bring it to the attention of the people who work in our billing department in order to gather accurate informationMay I request for more time to look into this complaint? My goal is to resolve this issue with Ms*** in a professional, courteous mannerPlease consider my request for more time before it is necessary to post the complaint publicly on the Revdex.com websiteThat could have devastating effects that we would like to avoid at all costsWe want to resolve this issue to 100% satisfaction for the patient Thank you
Revdex.com:I had a phone conversation on April 25, 2018 with Director Tom [redacted]. We have come to a resolution where Life Wellness will absorb the remaining balance owed for services. It is requested by myself and the clinic that the complaint not be posted on the website as a satisfactory resolution has been achieved. In addition, Dr. [redacted] will be having a conversation with his staff regarding insurance eligibility for patients. Thank you for your time and attention,[redacted]
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.