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Lifemasters Security Alarms

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Review: Issue involves installation, service, monitoring and maintenance of home security alarm system originally purchased and installed by Lifemaster Security Alarms ([redacted]) during May, 2002, and modified October 22, 2015 (by same). Modifications were evidently not installed as per agreement and, consequently, we are experiencing significant service and equipment-related issues. Mr. [redacted] was advised of current issues at 3:35 PM on June 27, 2016 (when issues became apparent) and promised to research a remedy and promptly arrange corrective action--- since then, Mr. [redacted] doesn't answer phone calls to any of his contact numbers or respond to email and/or text messaging; voice mail is beyond capacity, so phone messages aren't an option.

Mr. [redacted] is no longer at his last known physical address ([redacted], Elk Grove, CA 95624) and has yet to provide a forwarding address to active customers.

Annual alarm monitoring fees were last paid to Lifemaster Security Alarms February 4, 2016.Desired Settlement: Immediate corrective action for known alarm issues and referral to alternate service provider for continued/future services.

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Description: Security Control Equipment & System Monitors

Address: 9960 Meadow Oak Cir, Elk Grove, California, United States, 95624

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