Terrible business. I experienced the worst sale and service ever. Do not buy a car at Tom's. Experienced many problems nearly immediately after leaving lot with used car. Salesman was not on the level. When I approached him about the problem, he was initially combative. Then he agreed to look at the car. One problem for example was a major oil leak. He agreed to have it fixed. I don't believe they even touched it. When we got the car back, still had excessive leaking. Days later the car broke down and had to be towed. I asked out of the deal. They refused. Said they could fix it. They can't. And get this, while this car was being repaired two loaner cars also broke down. Had to be towed both times. Loss of time. Loss of work. This place has crappy cars and worse service.
Bought a 2002 buick regal about 18 months ago for around 5k. I am now into this car for 2k in repairs just to keep her on the road. I know used car buyer beware but really.
Terrible business. I experienced the worst sale and service ever. Do not buy a car at Tom's. Experienced many problems nearly immediately after leaving lot with used car. Salesman was not on the level. When I approached him about the problem, he was initially combative. Then he agreed to look at the car. One problem for example was a major oil leak. He agreed to have it fixed. I don't believe they even touched it. When we got the car back, still had excessive leaking. Days later the car broke down and had to be towed. I asked out of the deal. They refused. Said they could fix it. They can't. And get this, while this car was being repaired two loaner cars also broke down. Had to be towed both times. Loss of time. Loss of work. This place has crappy cars and worse service.
Bought a 2002 buick regal about 18 months ago for around 5k. I am now into this car for 2k in repairs just to keep her on the road. I know used car buyer beware but really.