Lifestyle Sports Apparel, LLC

I show that we refunded her order on 11/29, the same date as her complaintWe fell behind on order fulfillment as we had over 10,000+ orders in a week period in early November and only had a fulfillment staff of people We have since outsourced all of our fulfillment to a company called [redacted] who is getting us caught up on fulfillment as they have a staff of 75+ peopleWe are sorry that it took so long to get her order out, we were not prepared for such a high demand of sales and were shipping out orders in the order in which they came in.Attached is a screenshot of us refunding her in full and the document you sent to us as a reminder of the complaint

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 11847769, and find that this resolution is satisfactory to me.
Regards,
Angela ***

I show that we refunded her order on 11/29, the same date as her complaint. We fell behind on order fulfillment as we had over 10,000+ orders in a week period in early November and only had a fulfillment staff of 4 people.  We have since outsourced all of our fulfillment to a company called...

[redacted] who is getting us caught up on fulfillment as they have a staff of 75+ people. We are sorry that it took so long to get her order out, we were not prepared for such a high demand of sales and were shipping out orders in the order in which they came in.Attached is a screenshot of us refunding her in full and the document you sent to us as a reminder of the complaint.