Thank you for opportunity to respond to your inquiry dated October 20, concerning the room rate for your reservationThe Kama’aina Room Stay Special that you referenced had a limited booking period of September 19-30, and was for new bookings onlyOur records indicate that your booking was reserved on October 5, and therefore, the special offer was not validWe appreciate your feedback as we continually evaluate our programs and ways to improve our services We look forward to welcoming you back to the Hale Koa Hotel, as it is our privilege to serve youSincerely,Hale Koa Hotel Management
Thank you for opportunity to respond to your inquiry dated October 20, concerning the room rate for your reservationThe Kama’aina Room Stay Special that you referenced had a limited booking period of September 19-30, and was for new bookings onlyOur records indicate that your booking was reserved on October 5, and therefore, the special offer was not validWe appreciate your feedback as we continually evaluate our programs and ways to improve our services We look forward to welcoming you back to the Hale Koa Hotel, as it is our privilege to serve youSincerely,Hale Koa Hotel Management