Lighthouse Landscape Lighting of Southwest Florida

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint [Provide details of why you are not satisfied with this resolution.] I still do not have an expected date of when my furniture will be availableI do not get responses to my communicationsThey have advertised as a furniture storeIt's been a month!! Example of lack of responsesI just need my money back and real date on when they will bring me my furniture Regards,

[redacted] financed through [redacted] for the amount of $And had a open balance with Discount Pete for the amount of $Her furniture was in storage while she cleared her balance due to a family EmergencyThe total sale was $then we discounted it down to $to make her payments easier, weeks later from purchase date she contacted our office and made payment to schedule delivery date which was for today 8-23-She contact us then and stated [redacted] had the same product for a lower price, then because of the delay and to make her experience better we offered $dollar cash back: She refused so we moved forward with the cancelation which was done 8-22-Discount Pete Furniture policy is No cancelations, No Refunds but we moved forward with it anywaysNow due to her cancelation before delivery of product we have a mandatory re-stocking fee of 45% of the total invoice amount that leaves her with a new open balance with Discount Pete furniture for $($- 45% = $) which is due in days or we would have to move forward with the collection processThank you for reaching outany questions please call our office thank you