Lightning Steel, Inc.

Dear *** ***,the package was transfered to *** of *** in *** for final mile delivery, and according to *** of ***, it was delivered.The Postal Service of *** attaches it own tracking number ***E
Here is a link to tracking information ***lWe shall check the delivery status again and contact you with the informationWe are sorry for this misunderstanding

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** ***

Complaint: ***
I am rejecting this response because: Natalia,I will be waiting for your updateAnd I hope the missing package will be foundI will file Thief if no solution to the issueThanks
Regards,
*** ***

Dear ***we are very sorry for the delay of delivery but the delay was caused by *** Airline due the strike of their air pilotsUnfortunately, they did not warn us about the delay as well, instead they accepted all the packages for the delivery as booked weeks in advanceSuch delays
are possible and we cannot guarantee 100% delivery throughout the yearNo airline offers such service*** is the most reliable and that is why, we have been working with them though they are the most expensiveWe are very sorry for the delayWe have a claim department (the information is on our website) where you can address your claim about the delayPlease, send your letter to ***We shall respond within the promised time. Sincerely, natalia

Complaint: [redacted]All my emails to all your departments are being ingnored as well as all the discussion forums are full of messages about how your compa** misappropriates the packages which belong to the customers. I don't want a** business with you. You've stated :"The packages we received with the account you registered on our site are marked suspicious, which means the info on the labels does not correspond to the info you entered in our database or the packages were marked by the security department of the U.S. postal service as possible fraud."I didn't enter a** information regarding these packages in to your database which means that the packages seemed suspicious to the Postal Service. In this case I demand one of the following from you:  you are sending these packages back to the senders or you pass these packages to the employees of the U.S. Postal Service securtiy deptartment (which earlier found these packages suspicious according to your statement) or you pass these packages to the local law enforcement  and provide me a contact information of those to whom you've passed the packages.  After that I will provie all the required proof to those employees ( Postal Service employees or law enforcement employees). I'm not planning to provide a** documents to you after you've been ignoring my messages for the two weeks in a raw and  I've got your reply only after my complaint to the Revdex.com. I want to assure you that my complaint to Revdex.com is not the only one. Currently I'm in ** and I'm going to devote some of my time and make sure to visit your NJ local police office in order to ensure that you are not getting away with it.
Regards,
[redacted]

Mr. [redacted] was contacted in reference to this issue. Meest America promised him to take further action. We were able to locate his package (iPad). Unfortunately, it had already shipped abroad by the client. As of right now, we stopped this package upon delivery in country of destination and...

this week we will arrange its shipment back to the USA. Approximately, next week we expect to receive an iPad in our office in New Jersey. We will follow up with Mr. [redacted] and Revdex.com once we receive an iPad. Meest-America, Inc. works diligently to prevent credit card fraud and cancels any accounts engaged in such activity and returns the merchandise to the merchant. Thank you [redacted]Marketing Manager

Dear [redacted], we shall send the parcel back to your parents' location without additional payment. Sorry about this misunderstanding. As you are aware the parcels are being distributed in Russia via Russian postal service and they deliver parcels to the final recipient or return it. We can only...

act based on the information they provide, and we have the information from them that your parcel was not claimed by the recipient.Sincerely,NataliaMeest-America, Inc.

Dear  [redacted]we are very sorry for this unpleasant incident.We shall investigate the problem and refund you the cost of medicine.Please, give us a couple of days for the investigation.Kind regards,Natalia B[redacted]

Hello [redacted],we do not have a customer in our database with this address in the United States that you posted here.Your e-mail is connected with the address in Russia only. Russia, ????????????, ???.The packages we received with the account you registered on our site are marked suspicious, which...

means the info on the labels does not correspond to the info you entered in our database or the packages were marked by the security department of the U.S. postal service as possible fraud. You can mail the proof of payment for the goods with the corresponding tracking numbers of your packages to our claim department. We shall check the payment with the seller and release your goods to you if there is no problem.All the information is transferred to the appropriate U.S. agency for inspectionSincerely,[redacted]

Dear [redacted] ,no, we are not enjoying your goods. This is not our practice but we do get a number of complains like yours, and we are working on solving the problem.The goods will be returned to you. I shall check the status of the returnSincerely,Natalia

Dear [redacted] ,Meest-America is a package shipping company with over 25 years in businessWe do not break into people's accounts and do not provide the service of purchasing goods.We only ship what our customers deliver to us.If we learn that a customer used a fraudulent credit card or...

delivered stolen goods, we close his account and return goods back to the owner.If you have the information, the name of a person who broke your account or the tracking number of the goods shipped to us, please, provide this information a.s.a.p and we shall help you asap.Sincerely,NataliaMeest-America, Inc

Dear [redacted]yes, we do get such customers and we are working on stopping them and closing their accounts  every day. Unfortunately, they forge their ID, usually they very good hackers.  We even have government agency involved in this. If you provide us with the tracking number of the order...

that your lost, we can still return it most likelyPlease, sen your tracking number to [redacted] ASAP and we shall stop shipping this orderWe are very sorry for thisSincerely,Natalia

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. After my parents will get the parcel, I report it additionally. Thank you all for help and understanding.
Regards,
[redacted]

Mr. [redacted], we would like to clarify some information for you. Complain was submitted about account ID [redacted] in general (not about this payment). Once FBI finish their investigation process on this account (unfortunately we do not have any time frame) and let us release goods, we will do that the same day. Thank you.

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me.
Regards,
[redacted]

Dear [redacted]we are sorry that your customer  and our customer turned out to be a scammer.If we find out about a scammer, we return the goods back to the owner if this is possible.It is possible if the goods are still in the company's hands.If the goods are delivered to the...

recipient, we can do nothing about.Also, many scammer, used stolen credit cards to pay for their shipment to our company.Sometimes, they pay with a different credit card to us, and it is not simple to identify your scammer, since he often deals with you separately, at a different time, using different information.  Please, provide tracking numbers for the boxes that your goods were shipped in. Once we find out about the scammer. We close his account with us. There is a lot we cannot do.Kind regards,

Hello [redacted]. Please provide us with the following information:   1.       Your client ID # with Meest America, Inc 2.       Your tracking or parcel number for Apple MacBook Air Laptop with Meest America, Inc   Once I have this...

information I can look closer to this issue. Looking forward to hear from you ASAP. Thank you.

Dear [redacted] ,the USPS security department marked your account for blocking and suspending and business with you. The merchandise in such cases is returned to USPS. You may contact USPS in Newark, NJ with your (theirs) tracking number and request your goods or get information about it. Sincerely,[redacted]