Lights Up

I agree with these other poor reviews of this companyI had them do our lights last year (one tiny string for $197) and was contacted on Oct 5th telling me they would be in our area Oct - Nov 1st this year to make an appt to have them installed againI wrote back that Oct 22nd or 23rd would work wonderfully for meThey never wrote me back, nor did they install the lights, and after messages to them asking where they were, I got a message back saying "Sorry! I got a new phone" and "No, they cannot install them until after Thanksgiving because they are no longer installing in my area." So now it is pretty late to call other companies, and I've missed all their 10% off discounts before Nov 1stSo after numerous texts explaining this was their fault and could they please just install them, they wrote that they "could maybe install them after Thanksgiving, but they weren't 100% sure." So after many more texts explaining it would be hard to find another company at this late date, I just received this final text: "I think it would be better for you to find another company to put up your lights." I'm just super glad I didn't have them store my lights!

Lights Up had scheduled with us to put our own lights up, and then later notified us that they had decided they would only put lights up on our home if we purchased the lights from themThen they wanted to charge us more than double the store price for buying lights from them

We’ve use this company for years and have been mostly happy with their service (besides leaving trash from wiring or burned out lights behind) until this year While installing the lights they broke a outlet cover After bringing to their attention, not only did I not get an apology from both the owners, I received a very rude call from Jason where he yelled, wouldn’t let me say more than words, and then called me namesAfter I told him I was done with the conversation he called back leaving a rude and threatening messageThere are too many companies who provide good service with a smile than to stay with a company that lacks integrity and class