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Ligon & Ligon

3310 Ridgewood Ave., Baltimore, Maryland, United States, 21215

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Paint damage to vehicle due to work trucks careless spillage of rocks and loose black top.
The company has a work site which posts no signs of no parking to ensure vehicles do not be damaged. I called to complain on 2/28/20 @ 12:39 pm of how the spillage of material was falling on my vehicles (3 but mostly on 1). I've washed my car twice and the black top substance doesn't wash off it's very sticky and smears. Also the concrete that's broken down (white/tan rocks) fall off the trucks and hit my car causing chips off the paint. I was told that trucks would be rerouted. On 3/17/20 I come outside as a Backhoe was carrying black top, the holder bounces spilling the material out falling on the side of my vehicle and sometimes on the front and back windshields. I tried to get the drivers attention to show what was happening I was ignored. I called to complain again at 4:10 pm and expressed that there is visible damage being done and I was told Timmy would come out tomorrow which is today 3/18/20. Timmy *** is the supervisor so I was told. I waited to nearly till 12:30 pm to leave to run errands. The man from the office that is the only person I've spoken to calls me at 1:37 (waited till I left) said he spoke to Tim and that they do use *** St. but to move forward would like me to move my vehicles to *** St. I asked about the damage done to my vehicle and was told they can't see how it happened yet I told him that I have pictures, and surveillance video of them passing as well as the spillage left on the ground. The area that they are at eliminates parking already for those across from them so they park on *** and in addition to that there is street cleaning every Tuesday and Thursday. So the parking options are very limited.

Desired Outcome

The main vehicle is dark in color so the chips in the paint show the most. I'm asking for compensation on just one of my vehicles. I expected the supervisor to show up to see the visible damage and the evidence of the rocks beside the car. Instead I'm disregarded with no apology from anyone, with damage done to my property that I worked for. The only reason for that is because of the neighborhood location. If this was ***, *** I would have at least received an apology as well as compensation for damages.

Ligon & Ligon Response • Mar 27, 2020

The complainant is not our customer. Our company has been working on a pipeline upgrade project for a public utility in her neighborhood for 2 years with no complaints. It is noted that other contractors have been working on similar projects in this neighborhood over the same time. On 3/19/20 a representative from our company met with the complainant. No activity like she has described was occurring at the time nor was the damage described to her cars apparent. She was given his business card and she was asked to send us photos or videos that would show these events. As of today, nothing has been sent to us. Review of our activities in the vicinity of *** do not lead us to conclude that rocks and debris could have spilled onto parked cars.

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Address: 3310 Ridgewood Ave., Baltimore, Maryland, United States, 21215

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