Lilly’s Kloset

Hello [redacted], As outlined in our return policy all shoes must be returned unworn with no damages. You contacted us to make a return and it was approved because you did not notify us that the shoes were worn. We accept returns as long as the items are not used. We would not send our customer...

worn products and they cannot be sent back worn. We will stick to our return policy and the shoes have been returned to you. A refund or exchange cannot be accommodated for a used item.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  
[Provide details of why you are not satisfied with this resolution.]
Regards,

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution would be satisfactory to me.