Lily &

I placed an order with Lily & Co about a month ago nowI finally got my order, but want to return one of the dressesI have tried numerous times to contact the company to get the return process startedThey state their company policy is you must contact them within one week of delivery for a
returnI have tried and tried but am never able to get anyone to contact me backAt this point I just want to ship the dress back and get my money backI'm beyond frustrated at the lack of communication from the company I would like to ship the dress back ASAP and get my money back ASAP

Hi, I’m sorry we didn’t respond to you right away. They person that usually handles these issues has been out. We will gladly take the dress back, once we receive it at our store, then we can refund you the purchase amount.We always work very hard to please our customers.  We are sorry you were...

not responded to in a timely manner. [redacted]

I bought a dress from them and when it didn't fit I got in contact with the company about sending it back, which I did. I did everything the told me to do about returning it. Now that I did sent it back a week ago, I kept the tracking number and it was delivered. I emailed the company about 3 times...

in the past week and no one has gotten back to me about my refund. I have not received my refund and no one is emailing me back about any information about it.  I would just like to receive me refund