Good MorningIn regards to complaint ID [redacted] filed on behalf of [redacted] We made every attempt to find her more than one place The 1st apartment was at [redacted] ***The property owner declined her application in favor of a stronger candidateThe 2nd apartment was located at [redacted] This apartment was refused by [redacted] She did not like itThe 3rd was [redacted] ***; refused for the same reasonThe 4th was located at [redacted] *** [redacted] showed interest in the unit, but hesitated to commitShe requested an air conditioner unit be installed by the property ownerThe landlord denied her request to install an A/C unitThis response from the landlord came late in the evening [redacted] was contacted the very next morning to verify whether or not she would accept the apartment without an A/C unitShe agreedThe landlord, however was not reachable until that eveningHe then advised us that he had already filled the spaceAlthough there may have been a delay, [redacted] received a refund of her deposit & signed to confirm a full refundUpon leaving, she declared no complains or claims against Lime & Brownstone Realty or any of her employeesWe really tried to provide our best service in this case [redacted] was not the most pleasant person to work with and it seems not to matter what is done for herShe is determined to express displeasureSee the attached pdf for verificationWe wish her all the best
Good MorningIn regards to complaint ID [redacted] filed on behalf of [redacted] We made every attempt to find her more than one place The 1st apartment was at [redacted] ***The property owner declined her application in favor of a stronger candidateThe 2nd apartment was located at [redacted] This apartment was refused by [redacted] She did not like itThe 3rd was [redacted] ***; refused for the same reasonThe 4th was located at [redacted] *** [redacted] showed interest in the unit, but hesitated to commitShe requested an air conditioner unit be installed by the property ownerThe landlord denied her request to install an A/C unitThis response from the landlord came late in the evening [redacted] was contacted the very next morning to verify whether or not she would accept the apartment without an A/C unitShe agreedThe landlord, however was not reachable until that eveningHe then advised us that he had already filled the spaceAlthough there may have been a delay, [redacted] received a refund of her deposit & signed to confirm a full refundUpon leaving, she declared no complains or claims against Lime & Brownstone Realty or any of her employeesWe really tried to provide our best service in this case [redacted] was not the most pleasant person to work with and it seems not to matter what is done for herShe is determined to express displeasureSee the attached pdf for verificationWe wish her all the best