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Lime Crime, Inc.

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Reviews Lime Crime, Inc.

Lime Crime, Inc. Reviews (7)

Poor customer service
This company has horrible customer serviceThey have received several complaints from various customers about a specific product and offer no refund or improved replacement productsFurthermore they continue to make excuses for their faulty productIf they are willing to take money for products they should be able to provide quality rather than excuses

I attempted to make a purchase, it didn't go through so I stopped trying yet the company charged myou account 37$ times
When the site informed me the transaction couldn't occur I stopped trying, I checked my account and found that the company in fact charged me three times for the product I attempted to orderWhen I contacted the company I was told all funds would be returned in two days, they were notI got ahold of my bank to make sure it was not an issue on my end and they informed me it was an issue with the company and they did in fact charge me the amount three timesI got in touch with the company again they told me the money was still pending and couldn't refund the amount I would have to wait for it to drop from my accountAnd today when I contacted them after seeing my bank account very low due to their overcharging me they have been giving me a go around and only wanting to send me "information" and not trying to actually resolve the issueI can't see how a business

I'm not sure what all these complaints are about, anytime I've had an issue I simply reach out to them and they have always been very accommodating and will either reship my item right away or issue a refundI absolutely love their products as well! XO

Reading all the compliants is very very disheartening! I have had nothing but great experiences with Lime Crime. Their customer service team is amazing and responds to all my questions/emails within 4 hours tops! Shipping and tracking are all given within a timely manner! Their CEO is very encouraging and pouring out positivity! Their product is impeccable, the Velvetine Liquid Lipsticks are fabulously formulated! The texture just glides on my lips and the smell of the product gives me amazing trip through a bakery! Lime Crime is one of my favorite brands and I will support them til I die!

I haven't had any problems ordering from Lime Crime. My product is delivered quickly and it's what I ordered. I had a question once and contacted them through their website and they responded appropriately. I love their products and think they are a good business and I will continue to order from them.

I've ordered from Lime Crime quite a few times and besides the product taking forever to ship I was satisfied. Until I started receiving random charges on my credit cards. Since my cc company denied them I simply cancelled the csrd. However I then received a letter from the company. Their site had been unsecured for a number of months and as such my card information had been compromised. Since then I've reached out to customer service, which is mainly their Instagram account, for more details but I've heard nothing back. I am extremely dissatisfied with the level of service from this company. I expect security when I shop online and maturity in fixing mistakes when they are spotted. So far I've seen neither from this company.

I have ordered from Lime Crime many times and never had a problem. Their products are amazing, especially their Velvetines, plus they're vegan and cruelty free! I know that they've had some scandals but every business has or eventually will. It's part of life, there are ups and downs but you should try something yourself and create your own experience before judging them or believing every negative thing people say. I'm a certified makeup artist and I use their products on not only myself but also my clients and we love them! They have so many lipstick and Velvetines colors (liquid lipsticks that dry 100% matte) awesome glitters, creative liquid eyeliner colors, and a beautiful eyeshadow palette. They're the perfect brand for color lovers and I personally can't wait to see what they come out with next!

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Address: 20058 Ventura Blvd STE 287, Woodland Hills, California, United States, 91364-2637

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www.limecrimemakeup.com

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Shady, yet now dead: once upon a time this website was reported to be associated with Lime Crime, Inc., but after several inspections we’ve come to the conclusion that this domain is no longer active.



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