Limousine Express

[redacted] Response for Revdex.com ID [redacted] _Customer [redacted] ***Our policy is clearly printed in both English and Spanish on the freight busbill (see attachment) It states "The carrier will not pay over $for any shipment unless a greater value is declared and charges for such greater value is paid."Mr [redacted] (Sender) declared a total value of $for this item A Total Value of greater than $would have been subject to an additional feeAt the time of shipment, he declared a "$25" value and no amount was paid for additional insurance After a shipment is lost, it is not reasonable to expect to be able to change a declared value.Also, this item was sent “collect”, meaning the receiver would pay the shipment fees at the time of receipt, these fees were not paid by Mr***, who claimed that the box he was receiving was not his We would pay Mr [redacted] (Sender) $(the declared value established at the time of shipping) for the loss of his freight shipment Mr [redacted] can contact Adriana A [redacted] at [redacted] to request paymentThank you,Isela G [redacted] SrProject Manager [redacted] [redacted] [redacted]

Revdex.com: I have reviewed the response made by the business, and find that this resolution is satisfactory to me Regards, [redacted] ***