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Lincare Inc

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Lincare Inc Reviews (1)

Company continues to bill me despite the fact I returned UNUSED still packaged product back to them. Threatening to contact a collection agency.[redacted]. 2015 I contacted the company for crutches due to an injury. Company promised to contact me back with info about crutches; stated clients ALWAYS receive products within 48 hrs. NEVER heard back from the company & crutches arrived at my home without notification TWO weeks after I placed the initial phone call. I was not home, so my husband was uncertain as to what to do so he signed the paperwork and accepted the crutches. A few weeks later when a bill arrived, I responded and told them they would never get payment from me and explained the reasons why. After receiving a second bill, I returned the brand new, still packaged, never been used crutches to the company and explained to the staff the situation. The woman I spoke with was so angry that she literally slammed the door in my face and told me they would take the crutches back but I STILL HAD TO PAY FOR THEM. I informed her that she needed to speak to billing as payment was not going to happen since they failed to contact me ever again in regards to the claim, the delivery date, etc. She said she didn't take my original phone call so it wasn't her fault. I refuse to pay for a product that was delivered two weeks after it promised date. Had the company contacted me back and told me there was some type of issue and the delivery date would have been two weeks out, I would have informed them that there services would not be needed. Lincare continues to bill me although they never provided the service in a reasonable and timely manner, failed to follow through with any type of contact with me and despite the fact that I RETURNED the product. They are threatening to send a bill of [redacted] to a collection agency.Desired SettlementTo have Lincare stop sending me bills and not send this claim to a collection agency. I have stellar credit and this dispute originated with their incompetence.

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Description: Hospital & Medical Equipment & Supplies

Address: 2547 Morningside Dr, West Columbia, South Carolina, United States, 29169-4688


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