Lincoln Air

The owner Bob L [redacted] has made contact with this customer in regards to a refundThey were communicating via email back and forth for a few days from 5/31-6/We made an offer of a refund and have yet to hear back from the home owner

Do not I repeat do no use Lincoln Air they came out to my house an did not sub standard workThey caused my air conditioner to leak leaving had to repair my ceiling then I could not get in touch with them to return I had to get another company who found they did not even do any repairs placed a part on the unit but it was not connected to anythingLeft the air conditioner doors open causing the unit to shut offI had no air for days in July when the heat index was over in a house with all the bedrooms upstairsThey finally, calls back Monday morning and I refused to let them come back out to destroy any more of my propertyTheir license should be taen away

Excellent job , very professional I would use them again

When they replaced my ac unit they did not connect the condensation pipe causing water damage to ceiling and insulationWill not return calls
In September of our ac unit was replaced by Lincoln AirThey didn't attach the condensation pipe to the unit, causing it to leak in the attic insulation, ceiling and light fixtureI called and they came out and said they would fix the damage because the pipe was too short, they added a inch extensionWould have owner call me and they never didTechnician came out on Monday, and the contractor didn't show but all he was going to do was paint my ceiling with Killz, but I had already had ServePro come out to begin mold mitigation since mold begins to grow to hours after water damageSaid he would talk to owner and get back to meOn Wednesday, I called but mailbox is full so no messages could be leftThe technician called me back and I told him I was still waiting for my ceiling to be fixedHe said he would have the owner cal

I went to the shop and got the check. Thank you

HE REFUND HAS BEEN GIVEN LAST WEEK THANKS FOR YOUR ASSISTANCE IN THIS MATTER

WE RECIEVED YOUR LETTER  TH CAR WAS SOLD WITH A 3 MONTH/3000 POWER TRAIN WARRANTY THEIR IS NO RUST ISSUE WITH THE CAR  I HAVE SPOKEN THE MRS [redacted],S MECHANIC AND HE SAID IT WAS SURFACE RUST,  WHICH WE ALL KNOW IS A COMMON PROBLEM  IN THE NORTH EAST   I HAVE SPOKEN A...

FEW TIMES TO MRS [redacted] AND HER MECHANIC, THEY DROVE THE CAR HOME WITH ZERO PROBLEMS   AS FOR THE CARFAX ISSUE  THE INFORMATION IS ON OUR WEBSITE AS EVERY CAR WE SELL SHE WAS JUST TO LAZY TO LOOK , WHEN THE [redacted],S FIRST CALLED ONE OF THE QUESTIONS  WE ASKED WAS (ISNT THEIR ANOTHER TRUCK BETWEEN AZ AND NJ)  MAKES YOU WONDER ABOUT THIS WHOLE DEAL ON A 14 YEAR OLD  TRUCK

I am rejecting this response because: First of all, we have been looking for a Montero for the past 6 months on Auto trader, so to drive across country for a vehicle we thought was exactly what we wanted was only a airline ticket for my husband and then he drove home with his brother to make it a memorable road trip.  I have been trying to get us ready for retirement and cut costs, this was one vehicle we have had in the past and I loved this car, sitting up high, secure and no blind spots.  Before we purchased this car, I had called this dealership and spoke with John and had asked many questions about this vehicle, one specific was there rust?  John, said "no, it has gone through our service department and has passed all the tests!"  So, unfortunately we trusted him!  Yes, it did make it home, but the drivers rear tire was down to the wire and our mechanic was very amazed it had made it home.  When he put it up on the rack, the rust was his biggest concern -  fixing anything due to the severe rust and possibility of breaking nuts/bolts, it needs an alignment but due to the rust, he said it's like opening a can of worms and once things start breaking it's going to be a money pit.  I had my mechanic talk with the manager, he told him just what I've said here and the manager, Paul W[redacted], turned everything he said back to his favor.  I have pictures of the underneath of this vehicle, my mechanic will testify for us and this dealership is a bunch of liars!!  Seriously, in my years of dealing with car dealerships this has to be the worst and I'm sorry for anyone who does business with them.  I want our money back and I'll send this vehicle back on a truck!

The owner Bob L[redacted] has made contact with this customer in regards to a refund. They were communicating via email back and forth for a few days from 5/31-6/2. We made an offer of a refund and have yet to hear back from the home owner.

We have had cooling issues in our master bath even after installing new central ac units. We also wanted to cool our garage with a more efficient mini split where, after doing a Google search, we found Lincoln Air. I reviewed their website and in particular, their Ductless Mini Split page and was immediately intrigued with their Mitsubishi Diamond distributor 12 year parts and condenser warranty as well as the customer mini split installation pictures.

I called the next day for more mini split information such as price etc where I spoke to Garrett where he asked good questions about where we are interested in installing a mini split and the size of the room. He gave me preliminary pricing over the phone from which we agreed to schedule an on-site assessment.

Garrett was punctual even calling when he was about 15 minutes out. Since we were wanting to resolve our cooling issues with the master bathroom and garage, Garrett gave us different options based on his evaluation of those rooms and outdoor space. He gave us the recommendation of a licensed electrician for installation the 220/ 30-amp zone. We found Garrett to be very knowledgeable and very pleasant were the pricing was within budget so we agreed to move forward with his recommendation of a dual zone, 2-ton heat pump, 15.5 SEER Mitsubishi mini split.

The electrician called a couple days later to schedule the electrical run where Mike was great and did a good job. Garrett called the next day to schedule the dual zone mini split install for the master bathroom and garage.

Curtis and Garrett were on time where they were very professional and courteous. Curtis was excellent assessing the installation area where he had to hand dig a 40+ foot trench for the copper lines for the master bathroom 6,000BTU unit. Curtis was very contentious of the termite barrier as not to disturb as he dug. He went above and beyond where he back filled the trench and covered the trench as well as the compressor pad area with our rock. Curtis was meticulous doing such a great job where you could not tell there was a trench and looked as though the area was never disturbed.

I have to commend Garrett and Curtis on their professional and clean installation where we did not have to do any post install clean up ourselves...normally, the homeowner has cleanup after a contractor.

Garrett took us through the use of the remotes and how to keep the filters clean on the head units. We were amazed how quite this Mitsubishi dual zone mini split is! You can even whisper standing next to the running compressor. This mini split cooled our master bathroom down to 67 degrees is a very short time where we could never get it below 74 or so. The garage is nice and cool where we are looking forward to working in a nice and cool garage in the heat of summer!

We highly recommend Lincoln Air, Curtis and Garrett...you can't go wrong

they came one day and assessed the situation pretty late at night and came back the next day to fix it. the day after that they came back to make sure it was working well. they installed the unit after the hail storms a few years back and found out it was still under warranty. [redacted] is amazing!