Lincoln Hotel

Our records show that we responded to an inquiry from Applicant on 5/31/We then forwarded a response on 6/1/@ 8:18am the response had our application attached This is the last time we had any communication with ApplicantAs for the $FeeThis fee is a reasonable cost to process any applications receivedWe did not withhold any information from ApplicantShe was allowed to review the application at home and “IF” she chooses to apply she did so of her own free will, knowing all that this entailsOur application processing includes a credit report and criminal background check, address history verification check, sex offender check, etcSince we never actually got and processed any application from this applicant, her complaint is invalid and therefore without merit

Our records show that we responded to an inquiry  from Applicant on 5/31/2015. We then forwarded a  response on 6/1/2015 @ 8:18am the response had our application attached.  This is the last time we had any communication with Applicant. As for the $45 Fee. This fee is a...

reasonable cost to process any applications received. We did not withhold any information from Applicant. She was allowed to review the application at home and “IF” she chooses to apply she did so of her own free will, knowing all that this entails. Our application processing includes  a credit report and criminal background check, address history verification check, sex offender check, etc. Since we never actually got and processed any  application from this applicant, her complaint is invalid and therefore without merit.

Review: I am a physically disabled, extremely low income individual and was looking for affordable housing. Lincoln Hotel seemed ideal until I sent in my application and $45 application fee. After contacting the office to follow up on my application, I was met with disconnected numbers and unresponsive emails. The only contact information I had were all dead ends. It has been two months and have yet to hear from them. Luckily, I have found another residence in another state but the Lincoln hotel should not continuing robbing people of their limited resources.Desired Settlement: At the very least the Lincoln Hotel should contact me concerning my application. I understand as with all rental application fees, mine is not refundable but for the peace of mind knowing that perhaps they are overwhelmed and not thieves. For all I know, they could be selling my information. It is irresponsible business practices for them to continue in this manner. What kind of business responds to an email with an application but is unresponsive for follow up? Disconnected phone numbers? There is no way to contact this business to even inquire about a follow up. I want an explanation. $45 is a huge chunk of money when you barely have anything. They are robbing the poor.

Business

Response:

Our records show that we responded to an inquiry from Applicant on 5/31/2015. We then forwarded a response on 6/1/2015 @ 8:18am the response had our application attached. This is the last time we had any communication with Applicant. As for the $45 Fee. This fee is a reasonable cost to process any applications received. We did not withhold any information from Applicant. She was allowed to review the application at home and “IF” she chooses to apply she did so of her own free will, knowing all that this entails. Our application processing includes a credit report and criminal background check, address history verification check, sex offender check, etc. Since we never actually got and processed any application from this applicant, her complaint is invalid and therefore without merit.