Lincoln Moving & Storage

Request for processing the settlement check for $for damage to a Pippen Stand was sent into the Accounting Department They have not released the settlement check and currently waiting for the release.The environmental chamber software is not a result of the relocation A technician was sent to inspect the item, and stated that one of the boards on the inside of the chamber wore out This is not the liability of Lincoln Moving & Storage Items that operated on motherboards, diodes, electrodes, etc ware out after long periods of usage The chamber was originally purchased in and is over years old.Request to release the $check from the accounting department has been sent to the accounts payable clerk and once it is released an email will be sent to the customer

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Sincerely, [redacted]

Complaint: ***
I am rejecting this response because:1)The claim for the stand was filed months ago and there should be a penalty for not paying on time.2) The technician did not say that the reason for the problem is "wear and tear"He simply stated what he saw and said that the control system is discontinued and therefore cannot be replaced
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

Lincoln Moving & Storage of Kent, WA. Is in receipt on the above complaint letter dated 9/15/17.This is a military shipment that was picked up in Washington State and shipped to VA accordingto the customer's statement.I have searched our system under the last name of [redacted] with the...

first part of the last nameand with just the 2'0 part of the last name and do not show either name. If the customer's husband,who is the military member, has a different last name, then we would have it registered under his name.Customer needs to advise this information. We will also need to know what the pickup date was andlocation in Washington State.We have not been contacted by the customer, or anyone else involved in this shipment. I do notknow who the customer has been communicating with.This shipment moved with the military as a DPM shipment. This Is a contract with the military base andthe local agency. The verbiage in the DPM contract states that the delivering contractor is responsiblefor handling the claim. The delivering contractor for this move should be assisting with this claim.If the customer has not had cooperation with the delivering contractor who delivered the shipment inVirginia (it is unknown as to who the delivering contractor is on this shipment) and who took the moldyitems back with them, then she should go to the local military transportation office and requestassistance with the claim.You can email any responses that you receive from this customer to my email at [redacted]@lincmove.com.Thank you for your time and assistance regarding this complaint.Sincerely,Lincoln Moving & StorageKaren N[redacted]Senior Claims Specialist

Request for processing the settlement check for $136.19 for damage to a Pippen Stand was sent into the Accounting Department.  They have not released the settlement check and currently waiting for the release.The environmental chamber software is not a result of the relocation.  A...

technician was sent to inspect the item, and stated that one of the boards on the inside of the chamber wore out.  This is not the liability of Lincoln Moving & Storage.  Items that operated on motherboards, diodes, electrodes, etc ware out after long periods of usage.  The chamber was originally purchased in 2002 and is over 17 years old.Request to release the $136.19 check from the accounting department has been sent to the accounts payable clerk and once it is released an email will be sent to the customer.