These consumer messages were received by Revdex.com via email and they were copied and pasted by **.Thank you [redacted] for your help resolving my issue with SingerOnline.com. Contrary to [redacted] assertion that the phone number I called ([redacted]) was the wrong number, see the screenshots below where I...
have circled the phone numbers. With due respect, I chose not to include the screenshots that include his phone number on the websites where people have written complaints about his company. The first screenshot, taken TODAY, is from [redacted] own current YouTube channel, "SingerOnline," in which he has posted a video as recently as 3 months ago - about a month before I ordered the part from him. If the phone number is incorrect then maybe he should update it and not blame a customer? I only tried calling that number because I could not get past the 800 number to speak with someone - as I wrote in my original complaint to Revdex.com. Contrary to [redacted] assertion, I did in fact attempt to follow up as stated in my complaint. It is true I did not email [redacted]. Honestly, I didn't even think about it. Because my first contact with [redacted] was by phone, I believed calling again would be the quickest way to get instructions on how to return it to him and receive a refund. The bobbin case sits on my kitchen table waiting instructions on sending it back. So, [redacted], do you send me an a return label? If not, do you provide me with a return code to put on the envelope that I send it back to you. What address would you like it sent to? It will be sent dropped of at the post office certified mail the day you respond. If the post office is closed when I receive your email, I will send it the next day. Thank you for refunding my purchase.Regards,[redacted]Hi [redacted]~I went back to look at the original complaint I filed with the Revdex.com and I see that I miss typed the area code for [redacted] phone number in my original complaint. I typed [redacted] - it should have been [redacted]. That would rightfully explain why he stated below that the phone number was not his. The fact remains that I called HIS phone number - the one stated on the screenshots - back in December ([redacted]) - and left a message on his voice mail for him to call me, after I had attempted to contact them through the 800 number. As I have previously stated, I never received a return call. I await his instructions for returning the part.Regards,[redacted]
These consumer messages were received by Revdex.com via email and they were copied and pasted by **.Thank you [redacted] for your help resolving my issue with SingerOnline.com. Contrary to [redacted] assertion that the phone number I called ([redacted]) was the wrong number, see the screenshots below where I...
have circled the phone numbers. With due respect, I chose not to include the screenshots that include his phone number on the websites where people have written complaints about his company. The first screenshot, taken TODAY, is from [redacted] own current YouTube channel, "SingerOnline," in which he has posted a video as recently as 3 months ago - about a month before I ordered the part from him. If the phone number is incorrect then maybe he should update it and not blame a customer? I only tried calling that number because I could not get past the 800 number to speak with someone - as I wrote in my original complaint to Revdex.com. Contrary to [redacted] assertion, I did in fact attempt to follow up as stated in my complaint. It is true I did not email [redacted]. Honestly, I didn't even think about it. Because my first contact with [redacted] was by phone, I believed calling again would be the quickest way to get instructions on how to return it to him and receive a refund. The bobbin case sits on my kitchen table waiting instructions on sending it back. So, [redacted], do you send me an a return label? If not, do you provide me with a return code to put on the envelope that I send it back to you. What address would you like it sent to? It will be sent dropped of at the post office certified mail the day you respond. If the post office is closed when I receive your email, I will send it the next day. Thank you for refunding my purchase.Regards,[redacted]Hi [redacted]~I went back to look at the original complaint I filed with the Revdex.com and I see that I miss typed the area code for [redacted] phone number in my original complaint. I typed [redacted] - it should have been [redacted]. That would rightfully explain why he stated below that the phone number was not his. The fact remains that I called HIS phone number - the one stated on the screenshots - back in December ([redacted]) - and left a message on his voice mail for him to call me, after I had attempted to contact them through the 800 number. As I have previously stated, I never received a return call. I await his instructions for returning the part.Regards,[redacted]