Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me Honestly I guess I should have been smarter and asked for authentication as I was never given any when I purchased the item from the quote unquote reputable companyI also should have read all the complaints from other buyers onlineNow two years later, I work at a consignment store and know that authentication PDF letters are provided with bags from reputable companies I'm am wiser. I do not own the company but the owner ensure that every since item is authenticated professionally and we have two copied of the authentication (one for the buyer and one for our records) BUYER BEWAREI was duped and purchased a fake bag for over thousand dollars that they said was realI am done with the situation but for the record my complaint still stands that this business sold a FAKE item to me
Regards,
*** ***
Hi. How can a buyer possibly be allowed to carry and use a bag for over two years and then ask a seller for a full refund? We sell over 25,items per month around the world and are as honest and ethical as a company can be. I believe this is only the second
complaint that has ever been filed with the Revdex.com and this is as baseless as the first. The buyer claims that we sold her a bag over two years ago that she is just now claiming is fake. We do not dispute that we indeed sold her an *** bag over two years ago. What we do dispute, and what the buyer cannot possibly prove, is that the bag she is claiming is fake is the actual bag we have sold her over two years ago. There is a reason that there is a time limit on returns and really any questions of fact about an item in general. If the buyer had come to us within one month, we would have taken the bag back no questions asked. As a mater of fact, we process refunds for returns on dozens of items every day. If the buyer had contacted us within the first six months, we would have been able to check our files to look at the pictures and contact *** to see the details of the listing to verify that the bag in question was the one that we sold. As we authenticate every *** bag that we sell, we could even have found the actual authentication and given it to the buyer. Unfortunately, after two years we are unable to do any of these and we will simply not issue a refund after a period of over two years simply because a buyer wants us to and threatens all kinds of actions and even libels us online as this buyer has done. At some point in time, the responsibility for a transaction falls on a buyer who does not contact the seller about an alleged problem for over two years. Thank you for your time
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me Honestly I guess I should have been smarter and asked for authentication as I was never given any when I purchased the item from the quote unquote reputable companyI also should have read all the complaints from other buyers onlineNow two years later, I work at a consignment store and know that authentication PDF letters are provided with bags from reputable companies I'm am wiser. I do not own the company but the owner ensure that every since item is authenticated professionally and we have two copied of the authentication (one for the buyer and one for our records) BUYER BEWAREI was duped and purchased a fake bag for over thousand dollars that they said was realI am done with the situation but for the record my complaint still stands that this business sold a FAKE item to me
Regards,
*** ***
Hi. How can a buyer possibly be allowed to carry and use a bag for over two years and then ask a seller for a full refund? We sell over 25,items per month around the world and are as honest and ethical as a company can be. I believe this is only the second
complaint that has ever been filed with the Revdex.com and this is as baseless as the first. The buyer claims that we sold her a bag over two years ago that she is just now claiming is fake. We do not dispute that we indeed sold her an *** bag over two years ago. What we do dispute, and what the buyer cannot possibly prove, is that the bag she is claiming is fake is the actual bag we have sold her over two years ago. There is a reason that there is a time limit on returns and really any questions of fact about an item in general. If the buyer had come to us within one month, we would have taken the bag back no questions asked. As a mater of fact, we process refunds for returns on dozens of items every day. If the buyer had contacted us within the first six months, we would have been able to check our files to look at the pictures and contact *** to see the details of the listing to verify that the bag in question was the one that we sold. As we authenticate every *** bag that we sell, we could even have found the actual authentication and given it to the buyer. Unfortunately, after two years we are unable to do any of these and we will simply not issue a refund after a period of over two years simply because a buyer wants us to and threatens all kinds of actions and even libels us online as this buyer has done. At some point in time, the responsibility for a transaction falls on a buyer who does not contact the seller about an alleged problem for over two years. Thank you for your time