Lindbergh Automotive

If I had the opportunity to put absolutely no stars I most certainly wouldI experienced the WORST customer service I have ever experienced in my life! Daniel "the manager" was horribleI set up an appt with them so they could fix an issue with my front driver wheel bearingAs I left and waited for my car to be doneI received a few calls from them the first was them trying to be con artists and get more money out of me, my front passenger wheel bearing had been fixed a few days prior but not the driver side (they didn't know that) they lied and stated that same side needed repair as well, when I told him it didn't because of it getting fixed a couple day's prior, he felt pretty stupidFurthermore, I have rims on my car which DO NOT require a key to remove ONLY a 9/measurementSecond time he called, he asked if I had the key in which I explained there is not one for the rims (apparently he got offended and felt I was trying to tell him how to do his job) and third call was him immediately getting on the phone and stating very rudely I just need to pick up my car now because he is absolutely sure it needs a key, and he hung up the phoneI went to the location and stated how poorly he was treating me, to actually find out that he had the appropriate tools to do it the WHOLE time but refused because he was mad that I told him MY rims don't require a key or whatever personal reasonI asked for him to take me to my car to show me what he was referring to and he refused and not only that, it was raining on this day, when I got back to my car the mechanics had my windows rolled down which could have damaged my upholstery Along this, he was very unprofessional and stated remarks that were absolutely unacceptable in which I recorded the conversationI will never go back to another NAPA center (this is also tied in with the NAPA auto care Center) again and suggest anyone reading to go take business elsewhere even if it cost a little moreIt will be worth it