Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below I would like to say in regard to the response from Lindeman's that I was never told that I was required to have a professional fitting prior to having the pants hemmedThe first time I had brought a pair of jeans there I was told I needed to have them pinned when I brought them in to the [redacted] locationI also did not receive a call from them asking whether I would like a Euro or standard hem, as they stated in response to why the pants had been lateAs I stated in my first message, I have pinned pants I have brought there before and have never had this issueI pin them, try them on, and also compare them to another pair of jeans I haveThe fit on all of my pants are very similar, but whether the fit is similar or not, I do not feel that the fit or width of the leg would make as large of a difference as four inchesI am dissatisfied with this excuseI am still extremely dissatisfied with how the entire situation was handled, and the way I was treated by every representative I spoke withI do not feel I should have had to go through this much trouble for something that should have been handled by the business quickly and appropriately when the mistake was made, instead of repeatedly placing blame on the customerI have finally been refunded the twenty dollars for the incorrect hem two months after the factI find it in bad taste that this company continually argued with me, and falsified the majority of their response in regards to my complaintSince they were unable to rectify the situation in the first place, I highly doubt I will ever be returning to Lindeman's for any service Regards, *** [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below I would like to say in regard to the response from Lindeman's that I was never told that I was required to have a professional fitting prior to having the pants hemmedThe first time I had brought a pair of jeans there I was told I needed to have them pinned when I brought them in to the [redacted] locationI also did not receive a call from them asking whether I would like a Euro or standard hem, as they stated in response to why the pants had been lateAs I stated in my first message, I have pinned pants I have brought there before and have never had this issueI pin them, try them on, and also compare them to another pair of jeans I haveThe fit on all of my pants are very similar, but whether the fit is similar or not, I do not feel that the fit or width of the leg would make as large of a difference as four inchesI am dissatisfied with this excuseI am still extremely dissatisfied with how the entire situation was handled, and the way I was treated by every representative I spoke withI do not feel I should have had to go through this much trouble for something that should have been handled by the business quickly and appropriately when the mistake was made, instead of repeatedly placing blame on the customerI have finally been refunded the twenty dollars for the incorrect hem two months after the factI find it in bad taste that this company continually argued with me, and falsified the majority of their response in regards to my complaintSince they were unable to rectify the situation in the first place, I highly doubt I will ever be returning to Lindeman's for any service Regards, *** [redacted]