Initial Business Response / [redacted] (1000, 5, 2015/10/01) */ Contact Name and Title: LINDSAY CHEV FINANCE MGR Contact Phone: XXXXXXXXXX Contact Email: ***@wherethetrucksare.com The individual who filed this complaint came in to Lindsay Chevrolet Used Car Dept in July inquiring about purchasing a pre-owned Chevy CruzeOur Finance Director, Stan [redacted] obtained her credit application and proceeded with submitting it to lendersNone of our lenders, including [redacted] would approve her for the requested amountThe complainant then visited Lindsay Ford in September inquiring about purchasing a new Ford FocusAlex [redacted] took her credit application information and told her that we would see if we could get her qualified for 0% for monthsShelby [redacted] submitted her application to [redacted] and received a declineThe complainant then visited to Lindsay Chevrolet and spoke with Dennis [redacted] about a pre-owned Chevy CruzeShe told Mr [redacted] that she was pre-approved at [redacted] Dennis informed her that we are an in-direct agent for [redacted] and that we needed to obtain an approval specifically on the vehicle she was looking at, per [redacted] requirementsShe provided a credit application to Dennis so that we could proceed with the approval processShelby [redacted] submitted the credit application to see what we could offer her for financing optionsShelby was unsuccessful at obtaining a full approval for her through [redacted] Other lenders also either declined the application completely, or conditioned her application for a lesser amount than was applied for Initial Consumer Rebuttal / [redacted] (3000, 7, 2015/10/02) */ (The consumer indicated he/she DID NOT accept the response from the business.) Per [redacted] at [redacted] all they needed to send was a buyers order to them and they would approve or deny the vehicleMy credit did not need to be ran againI want the inquiries removed Final Business Response / [redacted] (4000, 13, 2015/10/16) */ ***Document Attached [redacted] I am attaching another explanation of what occurred during Ms [redacted] visit to our storeYou can see that she had signed one of the credit apps and also signed the credit report when it was received back from the credit bureauAll other documents I think are self explanatoryThank you Final Consumer Response / [redacted] (4200, 15, 2015/10/19) */ (The consumer indicated he/she DID NOT accept the response from the business.) First of all....those are from July except for of themand yes I filled the form out because Dennis [redacted] said I had to fill the form so they could call [redacted] to find the pre approvalI asked him if my credit was going to be ran and he said no because I had preapprovalthey just needed that information so they could contact the banki went in july thinking about tradingthis complaint has NOTHING to do with my July visitThe sept visit is the visit I am complaining aboutYes the ford side ran my credit because they tried to get me better financingi DID NOT authorize the chevy side to run my credit and I was told that they WOULD NOT run my creditI WANT THE INQUIRIES REMOVED FROM MY CREDIT AND MY CO SIGNERS CREDIT!!
Initial Business Response / [redacted] (1000, 5, 2015/10/01) */ Contact Name and Title: LINDSAY CHEV FINANCE MGR Contact Phone: XXXXXXXXXX Contact Email: ***@wherethetrucksare.com The individual who filed this complaint came in to Lindsay Chevrolet Used Car Dept in July inquiring about purchasing a pre-owned Chevy CruzeOur Finance Director, Stan [redacted] obtained her credit application and proceeded with submitting it to lendersNone of our lenders, including [redacted] would approve her for the requested amountThe complainant then visited Lindsay Ford in September inquiring about purchasing a new Ford FocusAlex [redacted] took her credit application information and told her that we would see if we could get her qualified for 0% for monthsShelby [redacted] submitted her application to [redacted] and received a declineThe complainant then visited to Lindsay Chevrolet and spoke with Dennis [redacted] about a pre-owned Chevy CruzeShe told Mr [redacted] that she was pre-approved at [redacted] Dennis informed her that we are an in-direct agent for [redacted] and that we needed to obtain an approval specifically on the vehicle she was looking at, per [redacted] requirementsShe provided a credit application to Dennis so that we could proceed with the approval processShelby [redacted] submitted the credit application to see what we could offer her for financing optionsShelby was unsuccessful at obtaining a full approval for her through [redacted] Other lenders also either declined the application completely, or conditioned her application for a lesser amount than was applied for Initial Consumer Rebuttal / [redacted] (3000, 7, 2015/10/02) */ (The consumer indicated he/she DID NOT accept the response from the business.) Per [redacted] at [redacted] all they needed to send was a buyers order to them and they would approve or deny the vehicleMy credit did not need to be ran againI want the inquiries removed Final Business Response / [redacted] (4000, 13, 2015/10/16) */ ***Document Attached [redacted] I am attaching another explanation of what occurred during Ms [redacted] visit to our storeYou can see that she had signed one of the credit apps and also signed the credit report when it was received back from the credit bureauAll other documents I think are self explanatoryThank you Final Consumer Response / [redacted] (4200, 15, 2015/10/19) */ (The consumer indicated he/she DID NOT accept the response from the business.) First of all....those are from July except for of themand yes I filled the form out because Dennis [redacted] said I had to fill the form so they could call [redacted] to find the pre approvalI asked him if my credit was going to be ran and he said no because I had preapprovalthey just needed that information so they could contact the banki went in july thinking about tradingthis complaint has NOTHING to do with my July visitThe sept visit is the visit I am complaining aboutYes the ford side ran my credit because they tried to get me better financingi DID NOT authorize the chevy side to run my credit and I was told that they WOULD NOT run my creditI WANT THE INQUIRIES REMOVED FROM MY CREDIT AND MY CO SIGNERS CREDIT!!