Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to meSincerely, [redacted]
Complaint: [redacted] I am rejecting this response because: of Lindsay/EcoWater of Spokane's utter failure as a service company The fact that they would allow their service installers to conduct business this way and then insult their customers by throwing money at them to make their complaint go away reprehensibleThe highest of the amounts offered ($900) falls rather short of any legal remedy to make us whole I have collected $2,in repair estimates: $for the repair of the wall behind the water heater that will take days to allow the drywall mud to cure and the paint to dry, $to disconnect and move the water heater out of the way and then back into place, reconnect and test the gas connections three days later, $for the door of my choice for inside the wacloset, and $for a replacement water heater This doesn't cover the $for hotel accommodations at the nearest hotel to our house the Hampton Inn ($150/night), because without running water the house is legally uninhabitable But since their last legal offer of $300, that was tendered through their attorney, was meant and taken as a total insulting slap in the face not only by us but also our legal team Additionally, we still demand the removal of the system from our home!Sincerely, [redacted]
Complaint: [redacted] I am rejecting this response because: Until I actually have the gift card in my hands, I have no reason to believe this is anything but more empty promisesI have all email records of correspondence between Bob S [redacted] and I, which shows that I gave him the correct addressI have email record of him saying he would send it certified mail, which means it would have to be signed forWe have never had any problems with our mail, but we are to believe cards have already been sent? Today, on facebook, you offered to hand deliver the gift card to usWell, I am home- all day today and all day tomorrowCome on by!Sincerely, [redacted]
Im sorry you are having trouble, this will be resolved immediately To clear a few things up, when you were called you were told you would receive a voucher for dinner for two at Olive Garden or Red Lobster, not $The voucher also states on it to please allow 2-weeks for processing, as of today it has been days since we were at your homeWe have not received the voucher you were said you sent inif we don't receive it, we can't send the card outWhen you phoned our office we were unable to find your name in our appointment logs, finally finding a match using your phone number, and a different last name was used on the appointment log We are sending a gift card to you today, you should be receiving it within the next few days Bob S [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Sincerely, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Sincerely, [redacted] ***
Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to meSincerely, [redacted]
Complaint: [redacted] I am rejecting this response because: of Lindsay/EcoWater of Spokane's utter failure as a service company The fact that they would allow their service installers to conduct business this way and then insult their customers by throwing money at them to make their complaint go away reprehensibleThe highest of the amounts offered ($900) falls rather short of any legal remedy to make us whole I have collected $2,in repair estimates: $for the repair of the wall behind the water heater that will take days to allow the drywall mud to cure and the paint to dry, $to disconnect and move the water heater out of the way and then back into place, reconnect and test the gas connections three days later, $for the door of my choice for inside the wacloset, and $for a replacement water heater This doesn't cover the $for hotel accommodations at the nearest hotel to our house the Hampton Inn ($150/night), because without running water the house is legally uninhabitable But since their last legal offer of $300, that was tendered through their attorney, was meant and taken as a total insulting slap in the face not only by us but also our legal team Additionally, we still demand the removal of the system from our home!Sincerely, [redacted]
Complaint: [redacted] I am rejecting this response because: Until I actually have the gift card in my hands, I have no reason to believe this is anything but more empty promisesI have all email records of correspondence between Bob S [redacted] and I, which shows that I gave him the correct addressI have email record of him saying he would send it certified mail, which means it would have to be signed forWe have never had any problems with our mail, but we are to believe cards have already been sent? Today, on facebook, you offered to hand deliver the gift card to usWell, I am home- all day today and all day tomorrowCome on by!Sincerely, [redacted]
Im sorry you are having trouble, this will be resolved immediately To clear a few things up, when you were called you were told you would receive a voucher for dinner for two at Olive Garden or Red Lobster, not $The voucher also states on it to please allow 2-weeks for processing, as of today it has been days since we were at your homeWe have not received the voucher you were said you sent inif we don't receive it, we can't send the card outWhen you phoned our office we were unable to find your name in our appointment logs, finally finding a match using your phone number, and a different last name was used on the appointment log We are sending a gift card to you today, you should be receiving it within the next few days Bob S [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Sincerely, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Sincerely, [redacted] ***