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Lindsay Villas

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Lindsay Villas Reviews (1)

Should you need supporting text messages, etc, please let me know as I do have record of all correspondence.Response:Mr. & Mrs. M[redacted] entered into their lease in November of 2015. They were not told it would end in January of 2016, as their actually lease agreement which they signed showed...

March 31,2016. Mrs. M[redacted] contacted me in January, wanting to remove her husband from the lease as they were separating. I stated that one could not remove him as he was on the lease as well until March 31,2016.  But
when the lease expired we
could look into resigning with just her, should she pass the income verification requirements. Their contract expired March 31, 2016 with a continuance to go on a month to month basis there after. Unless a 30 day written notice was given to end the rental agreement by either party involved. I spoke to her husband indicating that their lease may go up $5-$10 dollars, to which he stated,"Kathy, it won't kill us financially that is fine."After various circumstances, during a property inspection, we issued a 30 day written notice of no intent to renew based on the expired lease going month to month. Mrs. M[redacted] contacted me several times for various things, yes. However,each attempt she made,I returned via phone only to get a voicemail that was full,with no ability to leave a message. I then took initiative and contacted her husband, letting him know I was trying to reach her, but that her voicemail was full, to which his reply was, "Yea I know,tell me about it ,I have a hard time getting a hold of her too."So yes, attempts were of many were made to contact Mrs. M[redacted] even through her husband.Mr. and Mrs. M[redacted] are not the only diverse family in the community.  We have a variety of ethnicities and ages within our community.  There was no lack of professionalism from the property
manager or the company. We have,"work order procedures" of which Mrs. M[redacted] chose not to follow as if she was an exception. Each issue when something is broken or needs to be
repaired must have a work order form filled out that gives us permission to enter their home to resolve the issue,
which was spoken of during the rental agreement signing of the lease terms.There were no multiple items missing from the apartment.  There was one thing, a microwave plate for the turn table of which I told Mrs. M[redacted] she could come pick up at the rental office as we had to order one, she never stopped in to pick it up. There weren't any multiple attempts made regarding a running toilet nor a work order form submitted to have it fixed. One morning, the toilet over flowed, and Mrs. M[redacted] texted me, to let me know. I immediately had a certified plumber, dispatched, who arrived within ten minutes. As he arrived, there was 1/2 inches to 2 inches of water on the floor,
a young man {16 yrs. or younger) playing video games, watching a baby. Mrs. M[redacted] left to go to work without cleaning up the mess. I told her that failure to clean up the water would cost her any damages caused due to negligence to do her part in trying to prevent damages when it was a hard object or toy flushed down the toilet,making it the fault of the tenant that some object would prevent a good flow.If you were to ask any tenant in our community which has a variety of diversities, they would tell you that as a property manager I am there to meet their needs. I can be contacted through a group page on [redacted] for Lindsay Villas, via phone, email, or by knocking on my front door as I am an onsite property
manager. I don't have specific office hours as I allow my tenants to reach me anytime day or night. I also go beyond my normal job description to make people happy. In conclusion, Mr. and Mrs. M[redacted] were well pleased with lindsay Villas, LLC to the point they wanted to renew for another year for their rental agreement. If it was that bad and I was that unprofessional and not diverse friendly, they would not have wished to renew.The problem and/or complaint leading to filing to the Revdex.com, arises when she received a written thirty day notice that we had no
intentions of continuing their lease, due to various circumstances which were unacceptable in our community,solidified through proof of the property inspection. Where the decision
was made, that it was in the best interest of both parties to part our separate ways.

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Address: 2850 E Baseline Rd, Mesa, Arizona, United States, 85204-7277

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