Our office was retained by Mr [redacted] to represent him in an appeal with his insurance companyI have attached a copy of the retainer agreement signed by Mr [redacted] confirming the fees are due and payable at the time of retention and there are no refundsHowever, following the notification from Mr [redacted] that he lost his job, despite our agreement and out of a genuine sense of fairness, I agree to refund $of the fee; as we had already begun work on his case Unfortunately, due to some I did not provide him a specific date and due to some unforeseen expenses I was not able to immediately refund the money but gave him a complete refund of $as soon as I was able The refund check, in the l amount of $was mailed via USPS Express mail on May 16, 2014, attached is the cancelled check, verifying he received and cashed the check I hope this addresses all of the issues regarding this complaintPlease do not hesitate to contact me with any questions Thank you for your patience, [redacted] VICE-PRESIDENT LINDSTROM OBESITY ADVOCACY 601-C East Palomar Street, # Chula Vista, CA WWW.WLSAPPEALS.COM Tel: ###-###-#### Fax: ###-###-####
Our office was retained by Mr [redacted] to represent him in an appeal with his insurance companyI have attached a copy of the retainer agreement signed by Mr [redacted] confirming the fees are due and payable at the time of retention and there are no refundsHowever, following the notification from Mr [redacted] that he lost his job, despite our agreement and out of a genuine sense of fairness, I agree to refund $of the fee; as we had already begun work on his case Unfortunately, due to some I did not provide him a specific date and due to some unforeseen expenses I was not able to immediately refund the money but gave him a complete refund of $as soon as I was able The refund check, in the l amount of $was mailed via USPS Express mail on May 16, 2014, attached is the cancelled check, verifying he received and cashed the check I hope this addresses all of the issues regarding this complaintPlease do not hesitate to contact me with any questions Thank you for your patience, [redacted] VICE-PRESIDENT LINDSTROM OBESITY ADVOCACY 601-C East Palomar Street, # Chula Vista, CA WWW.WLSAPPEALS.COM Tel: ###-###-#### Fax: ###-###-####