Linenstock (Collective Event Pros)

Hello,
Attached is a fax that I sent to Mark of Collective Event Pros on September 30, The fax includes pagesOn these pages, are papers written in Mark's handwriting on his letterhead stating the items he was going to provide meIn his handwriting, you can see where he wrote
deductions and that the total amount was paidOn page 5, he writes "chiavari chairs in silver", that was on 1/12/I completed payment on 8/9/During the week of 9/22/14, Mark asked me to provide him with all of the receipts and the information he had given meThe attachment is the fax that I provided to his company, clearly stating that we agreed on silver chairsHe called me on my cell phone that same day, 9/30/and we discussed the details; he never stated he would not be providing the chairs in silver (like I paid for.)
I apologize for the quality of the "contract" or "agreement" but, that is what he provided me all along -- I have no other papers regarding his services
Please let me know if I need to provide anything furtherThank you for taking the time to respond to my complaint
*** ***

Although this company did a beautiful job I am veryan disappointed with their professionalismEvery scheduled meeting there was a "scheduling conflict"Mark never put our wedding as a priority despite paying him dearlyHe caused our venue alot of stressHe had to deliver and store all of our decor in the planners office days before our wedding because of a "scheduling conflict"He was hours late to the venue the day of the weddingHe did get everything done on time however because (in my opinion) he was rushing he forgot items that we paid for that were written in the contractI was made to pay in full in advance so these were items I paid for and never receivedI got married in May of I asked for a refund for the items that did not make it to our weddingIt's been months and numerous texts and calls to ask for our money backEverything he says it's on the wayNow end of October still no moneyI do not recommend this company if you want to be treated as a priority

Hello,
I unfortunately never received any other documentation from him. The deductions that he wrote on the papers are the cash that I gave him. He wrote the dollar amount and a date that it was paid.
Thank you,
[redacted]

Review: I recently got married on October 4th, 2014. I met with Mark, owner of this company, on 12/22/012 and discussed items Collective Event Pros would be providing me for the décor of my wedding. On the list, was "silver chiavari chairs". I paid $2,320.00 for that ($8 per chair, for 290 people.) I have paperwork signed by Mark stating he will provide me with SILVER chairs and receipts, signed by him stating I was paid in full. I paid in cash for all of it. From 12/22/2012 to the weeks before the wedding, we met several times for me to make payments and to continue to discuss what he was supposed to provide. He was well aware that he was supposed to provide me with Silver chairs. The night before my wedding, Mark brought clear, acrylic chairs to the wedding venue (The [redacted] Hotel and Conference Center in [redacted]). At that time, [redacted], wedding coordinator at the [redacted], called Mark letting him know he brought the wrong chairs. Mark eluded that he did anything wrong and hung up with her. He text me on my cell phone, so I called him back. At that time, Mark stated that I "couldn't see his vision" and the "clear chairs will be beautiful". I responded that I was sure they would be nice, but it was not what I wanted nor what I paid for. It is clearly stated he was to provide silver chairs. Mark said he would "handle it". The next morning, (the day of my wedding), I came in to the [redacted] to find that the clear, acrylic chairs were still there. [redacted] and I contacted Mark again and after questioning him, he finally responded that he did not have the silver chairs and he invested in these clear, acrylic chairs instead. At that time, [redacted] had called another business, [redacted], to find out if they had silver chiavari chairs available. They offered to provide the chairs for the exact amount I paid to Mark, $8 a chair, as long as we paid them in full at that time. [redacted] proposed to Mark that he should take the money I paid him for the chairs and use that to pay [redacted]. Mark refused. I now have a bill on a credit card in my mother's name, [redacted], that was used to pay for the Silver chairs from [redacted] in the amount of $2,212.08. After my wedding and honeymoon, I came back and called Mark on 10/20/2014, I left a voicemail. He text me back the next day stating he was out of town and would call me in the early part of the next week. I waited until Wednesday, 10/29/2014 and had to leave another message.Desired Settlement: I want the money back that I paid for the chairs, $2,320.00. I also want a portion of the Labor and Delivery fees that I paid for since the chairs were not delivered and there was no labor costs attached to them. That can be decided with Mark.

Consumer

Response:

Hello,

Attached is a fax that I sent to Mark of Collective Event Pros on September 30, 2014. The fax includes 7 pages. On these 7 pages, are papers written in Mark's handwriting on his letterhead stating the items he was going to provide me. In his handwriting, you can see where he wrote deductions and that the total amount was paid. On page 5, he writes "chiavari chairs in silver", that was on 1/12/2013. I completed payment on 8/9/2014. During the week of 9/22/14, Mark asked me to provide him with all of the receipts and the information he had given me. The attachment is the fax that I provided to his company, clearly stating that we agreed on silver chairs. He called me on my cell phone that same day, 9/30/2014 and we discussed the details; he never stated he would not be providing the chairs in silver (like I paid for.)

I apologize for the quality of the "contract" or "agreement" but, that is what he provided me all along -- I have no other papers regarding his services.

Please let me know if I need to provide anything further. Thank you for taking the time to respond to my complaint.

Consumer

Response:

Hello,

I unfortunately never received any other documentation from him. The deductions that he wrote on the papers are the cash that I gave him. He wrote the dollar amount and a date that it was paid.

Thank you,

Although this company did a beautiful job I am veryan disappointed with their professionalismEvery scheduled meeting there was a "scheduling conflict"Mark never put our wedding as a priority despite paying him dearlyHe caused our venue alot of stressHe had to deliver and store all of our decor in the planners office days before our wedding because of a "scheduling conflict"He was hours late to the venue the day of the weddingHe did get everything done on time however because (in my opinion) he was rushing he forgot items that we paid for that were written in the contractI was made to pay in full in advance so these were items I paid for and never receivedI got married in May of I asked for a refund for the items that did not make it to our weddingIt's been months and numerous texts and calls to ask for our money backEverything he says it's on the wayNow end of October still no moneyI do not recommend this company if you want to be treated as a priority