Link Auction Galleries

Initial Business Response / [redacted] (1000, 5, 2015/09/15) */ Contact Name and Title: ***, Accountant Contact Phone: [redacted] Contact Email: [redacted] @linkauctiongalleries.com Dear [redacted] , Thank you for communicating your concernUnfortunately, the antique furniture market remains soft, yielding lower prices at auctionWhen we previously explained this to you, your email response was "We paid $ 5,for the table alone years ago but are prepared to sell the table and chairs for what they bring." In addition, after we inquired about a minimum (or reserve) to be placed on the items, you did not request a reserve to be placed on the lotConcerning the disclosure of the purchaser's personal information, due to confidentiality requirements, we are unable to provide this informationWhile we do not record our auctions, the sales results of our auctions are available online at LinkAuctionGalleries.com We understand you would have preferred the furniture to sell for moreHowever, at auction, there is no guarantee of what amount an item will sellWe do our best to estimate the value of items up for auction; some sell for less and others may sell for moreIf there is no reserve placed on lots, we have no control over any minimum amount the items will bringWe sincerely apologize for any inconvenience these issues and lack of a formal response may have caused you We take our clients' feedback very seriously as we are always striving to improve our servicesAs a small business, we continue to improve our processes and procedures in order to provide the best possible experience at LinkAs indicated in our previous discussion with you, we would very much like to continue the conversation and reach a resolution Sincerely, Link Auction Galleries

Dear Sir/Madam, I have been working with Ms [redacted] to resolve this matter, and we have come to an agreement.? Based on photographs she provided of the items, I researched the value of the pieces that were lost.? I spoke with Ms [redacted] and she agreed to $compensation.? This is likely more than she would have gotten had she consigned to auction.? A check was mailed to Ms [redacted] on June 1st representing payment in full.? [redacted] ***PresidentLink Auction Galleries

Dear Sir/Madam, I have been working with Ms *** to resolve this matter, and we have come to an agreement.? Based on photographs she provided of the items, I researched the value of the pieces that were lost.? I spoke with Ms *** and she agreed to $compensation.? This is
likely more than she would have gotten had she consigned to auction.? A check was mailed to Ms *** on June 1st representing payment in full.? *** ***PresidentLink Auction Galleries

Initial Business Response /* (1000, 5, 2015/09/15) */
Contact Name and Title: ***, Accountant
Contact Phone: ***
Contact Email: ***@linkauctiongalleries.com
Dear ***,
Thank you for communicating your concern Unfortunately, the antique furniture market remains soft,
yielding lower prices at auction When we previously explained this to you, your email response was "We paid $ 5,for the table alone years ago but are prepared to sell the table and chairs for what they bring." In addition, after we inquired about a minimum (or reserve) to be placed on the items, you did not request a reserve to be placed on the lot Concerning the disclosure of the purchaser's personal information, due to confidentiality requirements, we are unable to provide this information While we do not record our auctions, the sales results of our auctions are available online at LinkAuctionGalleries.com
We understand you would have preferred the furniture to sell for more However, at auction, there is no guarantee of what amount an item will sell We do our best to estimate the value of items up for auction; some sell for less and others may sell for more If there is no reserve placed on lots, we have no control over any minimum amount the items will bringWe sincerely apologize for any inconvenience these issues and lack of a formal response may have caused you
We take our clients' feedback very seriously as we are always striving to improve our servicesAs a small business, we continue to improve our processes and procedures in order to provide the best possible experience at Link As indicated in our previous discussion with you, we would very much like to continue the conversation and reach a resolution
Sincerely,
Link Auction Galleries

Dear Sir/Madam, I have been working with Ms [redacted] to resolve this matter, and we have come to an agreement.  Based on photographs she provided of the items, I researched the value of the pieces that were lost.  I spoke with Ms [redacted] and she agreed to $400 compensation.  This is...

likely more than she would have gotten had she consigned to auction.  A check was mailed to Ms [redacted] on June 1st representing payment in full.  [redacted]PresidentLink Auction Galleries

Initial Business Response /* (1000, 5, 2015/09/15) */
Contact Name and Title: [redacted], Accountant
Contact Phone: [redacted]
Contact Email: [redacted]@linkauctiongalleries.com
Dear [redacted],
Thank you for communicating your concern. Unfortunately, the antique furniture market remains soft,...

yielding lower prices at auction. When we previously explained this to you, your email response was "We paid $ 5,500 for the table alone 20 years ago but are prepared to sell the table and chairs for what they bring." In addition, after we inquired about a minimum (or reserve) to be placed on the items, you did not request a reserve to be placed on the lot. Concerning the disclosure of the purchaser's personal information, due to confidentiality requirements, we are unable to provide this information. While we do not record our auctions, the sales results of our auctions are available online at LinkAuctionGalleries.com.
We understand you would have preferred the furniture to sell for more. However, at auction, there is no guarantee of what amount an item will sell. We do our best to estimate the value of items up for auction; some sell for less and others may sell for more. If there is no reserve placed on lots, we have no control over any minimum amount the items will bring. We sincerely apologize for any inconvenience these issues and lack of a formal response may have caused you.
We take our clients' feedback very seriously as we are always striving to improve our services. As a small business, we continue to improve our processes and procedures in order to provide the best possible experience at Link. As indicated in our previous discussion with you, we would very much like to continue the conversation and reach a resolution.
Sincerely,
Link Auction Galleries