This customer had a year monitoring agreement that went through April We waived the payment for the additional monthsWe refuse to refund monies for services already rendered
We have agreed to send a service tech at no charge to the [redacted] residence to fix the window problem and check the camera system at no charge. [redacted] was very happy. The call is scheduled for Wednesday, November [redacted].
Dear Revdex.com, *** *** account has been terminated and has a zero ($0.00) balance.sincerely,Peter WA***General Manager
To whom It May Concern, We are sorry to hear about this customer's problemsWe have terminated the account and removed any charges.General Manager
This customer had a year monitoring agreement that went through April We waived the payment for the additional monthsWe refuse to refund monies for services already rendered
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted],...
and have determined that my complaint has NOT been resolved because:
I requested a refund for the months of October and November. To date, no refund has been issued for those two months.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
We have agreed to send a service tech at no charge to the [redacted] residence to fix the window problem and check the camera system at no charge. [redacted] was very happy. The call is scheduled for Wednesday, November [redacted].