LinkedIn Learning

I created a playlist named PDUs searching courses in their web application. I searched the courses one by one and added them to playlist. Total courses added were 200. Application did not show me any error while adding 200 courses to the playlist. Neither application prevented me from adding the courses into playlist. It kept letting me know that the course has been successfully added. Trusting the application, I didn't have a backup of those 200 course names. I spent hours across weeks to add those courses in to the playlist. Once I finished adding them, when I go back to see the courses, keep getting error message. I reached out to their customer service and explained problem, requested to share the 200 course list with me as one time help for the long hours and efforts I spent. Either the application should have prevented me from adding that many courses to playlist or they could at least have courtesy of extracting/sharing the list of courses with me in an excel file as one time favor. They are mentioning that they will not share the list of 200 courses with me despite of multiple follow ups.

I signed up for the free trial and decided that I did not want the training and cancelled a day before (March 7, 2019) before the deadline of March 8, 2019. I took a picture show that my account had been cancelled and they still charged my bank account on March 17, 2019. It is impossible to reach anyone in person. Their customer service is horrible!! They keep directing you to videos, articles but no live person. When you call their phone number the only option is to get their address. There is no live person to file a complaint with. I want a full refund of this unauthorized charge to my bank account.
I will tell all of my friends at the university that this company cannot be trusted. They have not customer service and are only interested in getting money.

Over the last ten years I have taken numerous Online Education courses from a total of six different sources. Lynda.com has been without a doubt the best. The content, I’m my experience of taking over two dozen courses, is excellent and produced to the highest standards. The tutors are always highly qualified, experienced people who have broad and deep understanding of their subject and are well able to teach. Presentation is consistently professional.
Customer service is excellent. Not only will they take your calls, but they will call you back if necessary.
Value for money is incomparable. They have a 30 day free trial membership.
I recommend Lynda.com wholeheartedly and without reservation.
Other than taking courses on Lynda.com, I am in no way connected with the company.

My wife signed up for Lynda's web page trail period. She never heard back from the company after the first initial email. She thought the trail was canceled, but the company said it was not. The customer rep said they could see she never accessed the web site outside the trail period. Unfortunately, my statements were going to a bookkeeper and I did not know about the trail. The charged us for 23 months at $25/month. Since we never used the site and there was confusion about the trial period Lynda offered to credit us one month (the current month). That was it. No service but they want us to pay. They did not even offer to credit us for the next 23 months.

I was interested to see what Lynda.com was so I signed up for a trial and was asked for my credit card information. The next day, I realized it was not the service I needed so I canceled. Yesterday I got a charge for $359. I went online to see anything about the charge and there is nothing. I tried to email and the page goes in circles. I tried to call and there is a message that they are "In a meeting". There is absolutely now way to contact this organization and I am assuming it is because they are charging people money and don't want to answer to them.

I recently discovered that I have been charged $24.99 a month to one of my credit cards since 2015. In 2015 I signed up for a 30 day trial and cancelled at the end of the trial. I have credit card bills auto drafted and should have verified this, but did not catch it until recently. The week I joined I view 2-3 video and have not been on the site at all since then. During that time, I never received an email, receipt or any other form of communication from them.

I submitted a request to have this refunded. They offered to refund $48.00. I replied that that mount was not sufficient, especially since they can verify that the account has been untouched.

I was interested in developing some skills in graphic design and found Lynda.com who, at the time, offered a free trial. The few courses that I took to help develop my graphic design skills were utterly useless. I was not aware that I was still being charged for this service several months after partaking in the free trial. I only ever received a single notification (in February) that I was still being charged.