Linkstar Corporation

October 24,2016The Revdex.comMsJennifer [redacted] Holiday Drive, Suite 220Pittsburgh, PA [redacted] RE: [redacted] ID: [redacted] Dear Ms [redacted] :Linkstar Corporation, with a mailing address of [redacted] ***, (“Linkstar”) received your inquiry dated October 11,regarding a complaint made by [redacted] (the “Customer”) concerning the Customer’s order of Purity mineral makeup (Purity)We appreciate the opportunity to respond to the Customer’s concerns.Linkstar has identified that, on September 16,2016, the Customer ordered Purity through one of Linkstar’s authorized resellers, All Natural Nutraceuticals, Incd/b/a Cosmetic Trial Offers (the “Company”), with a mailing address of [redacted] ***The Customer enrolled through the Company’s web site in a 15-day trial offer of Purity for a $trial, shipping and handling fee and enrollment in our monthly home delivery programAccording to the terms posted on the enrollment page and in the detailed “Terms of Offer” on the web site, if the Customer did not like the trial product, she could obtain a Return Merchandise Authorization (“RMA”) number from the Company before the end of the 15-day trial and return the product to avoid further chargesWhen the Customer did not request an RMA number by the end of the 15-day trial period, the Company charged the Customer’s card $for the cost of the trial productThe Customer cancelled her account online (after the end of the 15-day trial period) on October 11, 2016, at which time we cancelled her membership in the home delivery programAs a result, she will not receive any future shipments and she will not incur any additional charges.In addition, as a matter of customer service, on October 14, 2016, the Company refunded the Customer’s account in full for $to the credit card that the Customer provided at sign-up.Thank you for bringing this matter to our attentionWe trust that this response addresses your inquiryPlease let us know if you have any further questions.Best regards,Steve V [redacted] ***Owner [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

October 24,2016The Revdex.comMs. Jennifer [redacted]400 Holiday Drive, Suite 220Pittsburgh, PA 15220[redacted]RE: [redacted]ID: [redacted]Dear Ms. [redacted]:Linkstar Corporation, with a mailing address of [redacted],...

(“Linkstar”) received your inquiry dated October 11,2016 regarding a complaint made by [redacted] (the “Customer”) concerning the Customer’s order of Purity mineral makeup (Purity). We appreciate the opportunity to respond to the Customer’s concerns.Linkstar has identified that, on September 16,2016, the Customer ordered Purity through one of Linkstar’s authorized resellers, All Natural Nutraceuticals, Inc. d/b/a Cosmetic Trial Offers (the “Company”), with a mailing address of [redacted]. The Customer enrolled through the Company’s web site in a 15-day trial offer of Purity for a $8.95 trial, shipping and handling fee and enrollment in our monthly home delivery program. According to the terms posted on the enrollment page and in the detailed “Terms of Offer” on the web site, if the Customer did not like the trial product, she could obtain a Return Merchandise Authorization (“RMA”) number from the Company before the end of the 15-day trial and return the product to avoid further charges. When the Customer did not request an RMA number by the end of the 15-day trial period, the Company charged the Customer’s card $89.32 for the cost of the trial product. The Customer cancelled her account online (after the end of the 15-day trial period) on October 11, 2016, at which time we cancelled her membership in the home delivery program. As a result, she will not receive any future shipments and she will not incur any additional charges.In addition, as a matter of customer service, on October 14, 2016, the Company refunded the Customer’s account in full for $98.27 to the credit card that the Customer provided at sign-up.Thank you for bringing this matter to our attention. We trust that this response addresses your inquiry. Please let us know if you have any further questions.Best regards,Steve V[redacted]Owner[redacted]

February 9, 2017Revdex.comServing Western PennsylvaniaMs. [redacted]RE: [redacted] ID # [redacted]Dear Ms. [redacted]:Linkstar Corporation (“Linkstar”) received on January 20, 2017, your inquiry regarding a complaint made by [redacted]...

(the “Customer”) concerning the Customer’s order of Simply Beaming teething whitening pens.  Linkstar has identified that on December 30, 2016, the Customer ordered the teeth whitening pens through one of Linkstar’s authorized resellers, Shopper Savings Pass, Inc., d/b/a My Fabulous Discounts (the “Company”), with a mailing address of [redacted].  The Customer enrolled through the Company’s web site in a 15-day trial offer of Simply Beaming for a $5.95 trial, shipping and handling fee and enrollment in our monthly home delivery program.  According to the terms posted on the enrollment page and in the detailed “Terms of Offer” on the web site, if the Customer did not like the product during the trial period, she could obtain a Return Merchandise Authorization (“RMA”) number from the Company before the end of the 15-day trial and return the product to avoid further charges.  As a matter of customer service, the Company provided a full refund in the amount of $84.26 to the credit card that the Customer provided at sign-up.  Thank you for bringing this matter to our attention.  We trust that this response addresses your inquiry.  Please let us know if you have any further questions. Best regards,The Customer Service Team[redacted]

Review: I cancelled this transaction before they even mailed me the trial box. I received a confirmation of cancelation! Now I am still being charged for a product I have not even recieved and cancelled! I did not even receive the trial box but I was charged 9.99 for it and never refunded, now my husband's debt card is being charged 89.26 this month! This is money we cannot afford to loose!Desired Settlement: I want my money PLUS INTEREST back! It was cancelled before the deadline. I received nothing and I am out my bill money! A simple refund will not suffice.