Revdex.com:
I have reviewed the response made by the business in reference to my concern, and find that this resolution is satisfactory to meI was ableTo get another note from my doctor that I hope is satisfactoryIf they accept the doctors note and follow through with cancelling the contract then the problem is solved
I apologize for the confusion of information requested to process your medical cancellation. I do not intent to make more stress or confusion, I hope to clarified below and process your request immediately. Your agreement with us gives options of cancellation while still in
contract. The first being moving miles outside our club location and the second a physician verified physical disability. The reason we are asking for the physician's physical disability verification is to establish you are prohibited from exercise on a permanent status and not temporarily. Members with temporary disabilities status may be placed on an account freeze for days or longer with a physician note stating the time of temporary disability but the members are still obligated to full fill their contract. In your case, you are asking for a cancellation and write-off your remaining contract which would require a physician verified physical disability. We need confirmation this is not a temporary physical status.I've attached the paperwork in which you acknowledged the above conditions required to cancel an active contract. Your physician's statement of physical disability is more than sufficient to process your medical cancellation as we are not asking for details of you health or to violate any privacy laws.Again, I apologize for the lengthy process and miscommunication. Your physician may mail or email the note directly to me at this address and I will process immediately. I wish you the best for your future and thank you for your patience.Sincerely,*** ***
Revdex.com:
I have reviewed the response made by the business in reference to my concern, and find that this resolution is satisfactory to meI was ableTo get another note from my doctor that I hope is satisfactoryIf they accept the doctors note and follow through with cancelling the contract then the problem is solved
I apologize for the confusion of information requested to process your medical cancellation. I do not intent to make more stress or confusion, I hope to clarified below and process your request immediately. Your agreement with us gives options of cancellation while still in
contract. The first being moving miles outside our club location and the second a physician verified physical disability. The reason we are asking for the physician's physical disability verification is to establish you are prohibited from exercise on a permanent status and not temporarily. Members with temporary disabilities status may be placed on an account freeze for days or longer with a physician note stating the time of temporary disability but the members are still obligated to full fill their contract. In your case, you are asking for a cancellation and write-off your remaining contract which would require a physician verified physical disability. We need confirmation this is not a temporary physical status.I've attached the paperwork in which you acknowledged the above conditions required to cancel an active contract. Your physician's statement of physical disability is more than sufficient to process your medical cancellation as we are not asking for details of you health or to violate any privacy laws.Again, I apologize for the lengthy process and miscommunication. Your physician may mail or email the note directly to me at this address and I will process immediately. I wish you the best for your future and thank you for your patience.Sincerely,*** ***