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Lio Fence and Deck Solution

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Reviews Fence Contractors Lio Fence and Deck Solution

Lio Fence and Deck Solution Reviews (2)

Initial Business Response /* (1000, 20, 2015/09/16) */
This is *** *** owner of Lio fence & deckI remember talking to *** the homeowner personally, and by phone as wellWe honored the price of $for the cleaning and sealing of his fence even when it exceeded our limit in linear
feetThe work was done just the way we advertised, everything that we advertise on our flyer was completed, there was a feet extra section of fence ( we measured it) that looked that was stained by the neighbor next door, we noticed that, all of the neighbor's fence looked the same colorI remember going back one time to re-seal some section we thought was the one he was referring to, we notify his wife when the resealing was doneWe got another phone call from ***, saying he needed us to go back and re-seal the section again, the call was answered by my brother ***, he reassure *** that we will stop by on the following days to take care of itSince we were working in the Superior area made it a bit difficult to us, but I did go to the Longmont area and tried to make the customer happy, unsuccesfully, due to the fact that the neighbor next door came out and said she didn't wanted us to do anything to her fence, all of us were there, ( ***, the neighbor and myself) he heard what the neighbor said, it was her fence there was nothing else we could do
Initial Consumer Rebuttal /* (3000, 22, 2015/09/17) */
(The consumer indicated he/she DID NOT accept the response from the business.)
We need not look any further than the three pictures I will attach#is the section of my fence stained by Lio- nicely stained, good job#is the section of fence between the two housesNote how it is "dirty,"- black, does not have any stain on itThat is because it was powerwashed by Lio fence and then not re-stained, since they realized they weren't supposed to do this section of fence per their advertisement so they decided not to stain it even after they powerwashed it#is the neighbor's fence- nicely stained
These photos are irrefutable but *** *** refuses to simple acknowledge they made a mistake by powerwashing the middle picture/section of fence, and fix their mistake- i.ereseal it
At the conversation w/the neighbor he references he tried to blame the neighbor- saying "they did a bad job staining that section of fence." This, by the way, came after he told me "the fence is just dirty, we didn't powerwash it." Now he claims the neighbor doesn't want us to do anything (wondering if he now wants to acknowledge Lio powerwashed it or not?) Perhaps *** *** can explain why I am now working with the neighbor now to get this section of fence stained before winter since we've given up on him fixing the problem?
*** *** could have rectified this with about $of stain and minutes of timeBut he won't acknowledge his team made a mistakeSad
I will also post below the response I received from my HOA when I contacted them (since the Lio fence advertisement made it sound like this was a coordinated offer):
Hi ***- Unfortunately this was not HOA sponsored or authorizedThese companies word their brochures in a way that makes it sound like the HOA is involved, but in fact the HOA was never contacted or involved with the contractor at allYou may want to report them to the Revdex.com
I am sorry to hear you have had issues
*** ***
*** ***
*** XXX-XXX-XXXX
So we can add and/or deceptive advertising to *** ***'s resume
It's clear to me *** *** would rather muddy his business reputation than admit a simple mistake and fix it

Initial Business Response /* (1000, 12, 2015/09/16) */
This is [redacted], owner of Lio Fence & Deck. With all due respect, [redacted], how can you say this service is a scam? when we are a accredited business here in the Revdex.com. I wondering if you have seen some of the work we have done in the...

community, on which all the clients have been more than happy with the results. in regards of the flier, again, with all due respect, it's the first time I heard someone is confuse, saying they think the notice is from the HOA. I believe you know the name of the company that manages your particular subdivision, and you don't see that name on the flier. Our company name is only one stated on the flier, I be more than happy to provide you with some references in your subdivision, and you can ask about their experience with our company. Thank you.
Initial Consumer Rebuttal /* (3000, 14, 2015/09/17) */
(The consumer indicated he/she DID NOT accept the response from the business.)
The business does not address the deceptive advertising used to make people believe that the HOA endorses the service. By using "NOTICE TO RESIDENTS" and "... we will be cleaning" and then later referring to the business in the third person with, "If you have any questions regarding this service, please contact performing this work, LIO FENCE AND DECKS SOLUTION...", they are giving the appearance that this is not a promotional flyer. Other businesses have used the identical flyer before and received numerous Revdex.com complaints; LIO is a relatively new company formed with the [redacted] of [redacted] that is using this well-used deceptive flyer template to deceive homeowners.
This company also posted flyers in the [redacted] of [redacted] without required registration with the town.

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Address: 1327 W 84th Ave Apt 2824, Federal Heights, Colorado, United States, 80260-4750

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www.tricountywindowcleaning.com

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Shady, yet now dead: once upon a time this website was reported to be associated with Lio Fence and Deck Solution, but after several inspections we’ve come to the conclusion that this domain is no longer active.


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