Lion's Den Tattoo Studio

I am the finance manager who? assisted in? the paperwork for [redacted]He was explained by myself? that a $deposit was required in order to hold the vehicle while he waited for approval from his credit union to complete the purchaseAt no time did we? refuse to refund
Mr[redacted] his $deposit.? I have communicated with Mr[redacted] via email on on 5/8/in response to this matterHe provided his debit card number and I processed the refund of $on 5/8/He has been notified via email that this refund has been processed.? If needed, I can provide an attachment of the referenced correspondence between myself and Mr[redacted] that shows this matter was resolved.? Sincerely,? [redacted], Business ManagerFamily Ford Lincoln

In response to the complaint of not receiving the title:? We had the title when the customer showed interest in purchasing, it had just came in on trade.? In attempt to have title put in transfer it was realized that the previous client had marked and signed the title as exceeded actual
mileage which isn't the case.? We then had to ship the title for correction to the DMV of Columbus, they have been working on this ever since.? We have faxed everything they ask for and we constantly get told that it will be signed off on by a supervisor and be in the mail today or tomorrow even Monday, Tuesday and Wednesday of this week.? The Name who we have been working with at the DMV is? "[redacted]", I have spoke with her this week and was told today or tomorrow again.? She has stated that all she needs is to have her supervisor sign off and she can get it in the mail????? We have been in contact with the Bank which is [redacted]? and they have been aware of the problem we are having with our State DMV.? The phone # to [redacted] at the DMV is? ? [redacted] I do know that corrections on titles at auto auctions can be sent and returned in a couple days so I'm at a loss on why this has taken this long at a State Agency.? We would like to think that we would have the title by week end but I am having doubts.? [redacted]? has funded the deal and we have been in contact.? The customer also have been making payments on time and have been driving the vehicle.? We feel that the State DMV is at fault with how long this has taken.? There should never be any title work that takes this long to process.Respectfully,[redacted]