Lips & Lashes by Crazy Aimee, L.L.C.

Initial Business Response /* (1000, 5, 2017/08/21) */
The client came in for an appointment for lash extensions on 3/18/at 10:AMThe client signed and dated a release for services formThe client paid *** after receiving the services and paid an additional, voluntary *** for a tip to the
estheticianWe were running a special at the time and the cost of *** was a savings of *** Later that same day, at 5:PM, the client sent a text message stating, "I am very pleased" and "I love my lashes" and asked if she could wear liquid eyeliner and stated she wanted a black line illusionIt was advised that if the client used liner to be sure to use oil free makeup removerIt is unknown what the client did to her lashes and how it effected the extensions
On 3/20/17, the client contacted Lips & Lashes stating she didn't think her lashes looked full enoughLips & Lashes then found a time for the client to return for a free lash fill on 3/22/before her scheduled appointment on 4/4/
The client contacted Lips & Lashes again on 3/31/to state her lashes were not full enoughThe client declined to come in again for her scheduled appointment on 4/4/It was discussed with the client that all people react differently to the lash procedure as everyone is differentThe client tried to compare her lashes to that of a friendHowever, not all features or lashes are the same for people and the final results of the lash extensions will vary per person
The client was given a free service in efforts to remedy the dissatisfactionThe client signed a contract releasing Lips & Lashes by Crazy Aimee, L.L.Cfrom any and all damage or injury that may result from treatment requested and acknowledged there may be unfavorable resultsLips & Lashes reached out to the client and was told to not contact her again