Lipscomb, John H.

[redacted], one of the owners of McLip Properties, contacted [redacted], office manager and employee of [redacted] and [redacted] to instruct her to prepare a Lease Agreement for [redacted] company. He gave her the terms of the Lease over the phone and gave her Mr....

[redacted] contact information. [redacted] contacted Mr. [redacted] to find out the company’s full name, mailing address for notices, and the description of the use of the property. Mr. [redacted] told her the use was for “sales and service of medical equipment”. He also went on to explain that his company did other things as well and there were multiple uses. [redacted] said that she would just put “sales and service of medical equipment” as the use and would that be okay? He said yes. [redacted] prepared the lease agreement and emailed to Mr. [redacted] for his review. She instructed him that if the Lease looked okay to please print and sign two copies and send them to our office with his check. Mr. [redacted] emailed that he made one change to the utility section stating that McLip would pay for the water and sewer because that’s what he and [redacted] had discussed. The email also stated he had signed the lease and was ready to meet to get the keys and give us the check. The email was addressed to [redacted] and [redacted] (the other owner of McLip). The email did not indicate any problems other than the one change and it indicated that he was satisfied with the lease and ready to proceed (email is attached). [redacted] contacted [redacted] to ask about the water and sewer change. He told [redacted] that he forgotten to tell her about the water and that the change was fine. [redacted] handles the keys, money and paperwork for McLip Properties so she contacted Mr. [redacted] to let him know the change was fine in the lease and to set up a meeting to give him the keys and get the check. When [redacted] explained this to Mr. [redacted] he was very angry and frustrated that he had to make that change in the Lease about the water. He was also angry that the use was for “sales and service of medical equipment” since their business did more. [redacted] tried to explain that she had prepared the lease based on the information that she had received from talking to [redacted] and Mr. [redacted]. She tried to explain that [redacted] had just forgotten to tell her about the water and sewer for this particular lease and it was fine now. He continued to tell her that he didn’t want to talk to her because she “didn’t know what was going on” and was “just in the middle”. He wanted to go directly through [redacted].  Mr. [redacted] went on and on about how [redacted] was not involved and he didn’t want to talk to her. [redacted] told Mr. [redacted] that she was sorry if she had offended him in any way but that her job was to prepare the lease and collect the money and hand out the keys but if he wanted to go through [redacted] then he could call him. [redacted] felt it was a major overreaction for such a small change in the lease that had been approved. [redacted] felt Mr. [redacted] had disrespected her and treated her unfairly. She was upset and told [redacted] and [redacted] about the incident. Mr. [redacted] then called [redacted] and [redacted] instructed him to go to [redacted]’s office and deal with her. Mr. [redacted] came by the office later to get the keys and pay his check and [redacted] was there. [redacted] did not want to meet with Mr. [redacted] so she directed him into [redacted]’s office. [redacted] talked to Mr. [redacted] about the incident with [redacted] and he was defensive and said there was no problem. [redacted] explained to him that [redacted] handles all of the leases and takes the money and handles the keys and is not “just the middle man”. [redacted] explained that while renting the building Mr. [redacted] would have to go through [redacted] for all issues with the building since she manages the property and he would have to be able to get along with her and treat her with respect. Mr. [redacted] never admitted to saying these things or being too harsh on the phone. Mr. [redacted] was defensive and said that McLip must not want to rent their building and [redacted] responded “not that badly”. Mr. [redacted] left and [redacted] tore up the lease. There was never any yelling, cursing or “explosive” reactions. [redacted] never heard any yelling from either party.  
McLip Properties would like to know what customers were contacted by Mr. [redacted].  
McLip Properties, LLC is the property owner of the building Mr. [redacted] was going to lease.  McLip is not a broker and is not required to have a REALTOR’s license or real estate salesman license.

Review: Mclip Properties was contacted about acquiring a lease, after negotiations where over, the lease was sent to me, the leas was nothing like what was discussed, after asking McLip Properties about the changes that needed to be made, the reaction from Mr Lip where "startling and Explosive" Multiple false accusations about our professionalism, etc. Mr [redacted] tore up the leas and proceed to yell in a very unprofessional manner and language. After the indecent we contacted other customers of Mclip Properties to see if this was normal buisiness Practice for Mclip Properties LLC and found it was normal for them to operate in a very unprofessional manner. Also I noticed after a second look at there advertisements and after entering there offices / Mclip Properties has no REALTOR Licences, no Virginia Real-estate salesmen License that can be seen as required by Virginia Law, and appears top be operating outside the real-estate standards. The only Lisense I can find is an Appraiser License.Desired Settlement: Desired outcome is McLip Properties be looked in to for not appearing to have the appropriate license to preform Real-estate brokerage in the sate of Virginia, and there sales people don't hold valid Virginia state Sales person Licensees, and there over all business practices would not be tolerated under an licensed broker. We where lucky and never signed a contract with McLip Properties LLC and if we did we would have most likely needed up in court about there contracting practices.

Business

Response:

[redacted], one of the owners of McLip Properties, contacted [redacted], office manager and employee of [redacted] and [redacted] to instruct her to prepare a Lease Agreement for [redacted] company. He gave her the terms of the Lease over the phone and gave her Mr. [redacted] contact information. [redacted] contacted Mr. [redacted] to find out the company’s full name, mailing address for notices, and the description of the use of the property. Mr. [redacted] told her the use was for “sales and service of medical equipment”. He also went on to explain that his company did other things as well and there were multiple uses. [redacted] said that she would just put “sales and service of medical equipment” as the use and would that be okay? He said yes. [redacted] prepared the lease agreement and emailed to Mr. [redacted] for his review. She instructed him that if the Lease looked okay to please print and sign two copies and send them to our office with his check. Mr. [redacted] emailed that he made one change to the utility section stating that McLip would pay for the water and sewer because that’s what he and [redacted] had discussed. The email also stated he had signed the lease and was ready to meet to get the keys and give us the check. The email was addressed to [redacted], [redacted] and [redacted] (the other owner of McLip). The email did not indicate any problems other than the one change and it indicated that he was satisfied with the lease and ready to proceed (email is attached). [redacted] contacted [redacted] to ask about the water and sewer change. He told [redacted] that he forgotten to tell her about the water and that the change was fine. [redacted] handles the keys, money and paperwork for McLip Properties so she contacted Mr. [redacted] to let him know the change was fine in the lease and to set up a meeting to give him the keys and get the check. When [redacted] explained this to Mr. [redacted] he was very angry and frustrated that he had to make that change in the Lease about the water. He was also angry that the use was for “sales and service of medical equipment” since their business did more. [redacted] tried to explain that she had prepared the lease based on the information that she had received from talking to [redacted] and Mr. [redacted]. She tried to explain that [redacted] had just forgotten to tell her about the water and sewer for this particular lease and it was fine now. He continued to tell her that he didn’t want to talk to her because she “didn’t know what was going on” and was “just in the middle”. He wanted to go directly through [redacted]. Mr. [redacted] went on and on about how [redacted] was not involved and he didn’t want to talk to her. [redacted] told Mr. [redacted] that she was sorry if she had offended him in any way but that her job was to prepare the lease and collect the money and hand out the keys but if he wanted to go through [redacted] then he could call him. [redacted] felt it was a major overreaction for such a small change in the lease that had been approved. [redacted] felt Mr. [redacted] had disrespected her and treated her unfairly. She was upset and told [redacted] and [redacted] about the incident. Mr. [redacted] then called [redacted] and [redacted] instructed him to go to [redacted]’s office and deal with her. Mr. [redacted] came by the office later to get the keys and pay his check and [redacted] was there. [redacted] did not want to meet with Mr. [redacted] so she directed him into [redacted]’s office. [redacted] talked to Mr. [redacted] about the incident with [redacted] and he was defensive and said there was no problem. [redacted] explained to him that [redacted] handles all of the leases and takes the money and handles the keys and is not “just the middle man”. [redacted] explained that while renting the building Mr. [redacted] would have to go through [redacted] for all issues with the building since she manages the property and he would have to be able to get along with her and treat her with respect. Mr. [redacted] never admitted to saying these things or being too harsh on the phone. Mr. [redacted] was defensive and said that McLip must not want to rent their building and [redacted] responded “not that badly”. Mr. [redacted] left and [redacted] tore up the lease. There was never any yelling, cursing or “explosive” reactions. [redacted] never heard any yelling from either party.

McLip Properties would like to know what customers were contacted by Mr. [redacted].

McLip Properties, LLC is the property owner of the building Mr. [redacted] was going to lease. McLip is not a broker and is not required to have a REALTOR’s license or real estate salesman license.